Author Topic: Unresponsive Window  (Read 1534 times)

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Unresponsive Window
« on: June 09, 2018, 02:58:07 AM »
Hi, i'm new here and never had any problems with avast until recently when I can't click anything on the avast window or anything else after clicking the avast window. I opened it to try and disable it to install node.js, and I clicked on the avast window and found that I couldn't click anything else until I right-click and then I regain the ability again. Anyone else having this issue?

Offline Asyn

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Re: Unresponsive Window
« Reply #1 on: June 09, 2018, 05:26:33 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unresponsive Window
« Reply #2 on: June 10, 2018, 07:29:44 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Free Avast but I'm not sure of the version, 64bit windows on most recent updates, I have malwarebytes installed and installed it the same day as Avast

Offline Asyn

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Re: Unresponsive Window
« Reply #3 on: June 11, 2018, 10:18:16 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Unresponsive Window
« Reply #4 on: June 12, 2018, 12:07:04 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

Free Avast but I'm not sure of the version, 64bit windows on most recent updates, I have malwarebytes installed and installed it the same day as Avast
Right click on the Avast System Tray icon and select About. What version does it state ???
Open a run box (Windows Key and the R key) type the following winver then select OK. Now, what windows version are you running ???
(Can't help if we don't have the right information.)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet