Author Topic: Avast Web shield blocks Whatsapp QR-code from loading  (Read 626 times)

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Offline reactofx

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Avast Web shield blocks Whatsapp QR-code from loading
« on: June 11, 2018, 01:28:19 PM »
Since a few days the QR-code of Whatsapp is not loading on Firefox, instead a circle keeps turning. A search on the internet showed that people using an other virusscanner where able to solve the problem by making an https acception in there Virusscanner. So to see if Avast web shield was blocking the loading of the QR-code I turned off web shield temorarily, resatted FF and the QR-code loaded. Disabeling web shield is not a good idea. Is there a way to solve this problem without disabeling web shield?
Or can this be changed within e new Avast release?

Offline Asyn

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Re: Avast Web shield blocks Whatsapp QR-code from loading
« Reply #1 on: June 11, 2018, 02:09:05 PM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Win 8.1 [x64] - Avast PremSec 21.3.2458.Beta3 [UI.610] - EEK - Firefox ESR 78.9 [NS/uBO/PB] - TB 78.9
Avast-Tools: Secure Browser 89.1 - Cleanup 21.1 - SecureLine 5.10 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0