Author Topic: An error occurred during installation.  (Read 1816 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
An error occurred during installation.
« on: June 05, 2018, 11:41:53 PM »
Hi,

I tried to install Avast on my Mid 2011 iMac but get an error message at the very end of the installation after "Validation of packages ...". I can't figure out what could could cause the issue. The original message is in French but here is a loose translation:

An error occurred during installation.

Installation failed.
The installer encountered an error that caused the installation to fail. Contact the software publisher for assistance.


Any suggestion?

Thanks

Offline lukas.hasik

  • Avast team
  • Advanced Poster
  • *
  • Posts: 931
  • Product manager of Avast Security for Windows
Re: An error occurred during installation.
« Reply #1 on: June 07, 2018, 10:04:58 AM »
there should be a log in /tmp directory - would you mind to send it to hasik (at) avast (dot) com ?
Thank you.
Quality is also a feature.