Author Topic: impossible d'installer avast antivirus gratuit  (Read 2430 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
impossible d'installer avast antivirus gratuit
« on: June 12, 2018, 12:46:54 PM »
Bonjour,
Je n'arrive pas à réinstaller avast antivirus gratuit, je l'ai désinstallé car je n'arrivai pas à valider la licence VPN que je viens d'acheter, et maintenant je n'arrive plus du tout à l'installer!
J'ai de message d'erreur:

2018-06-12 10:26:31.496Infoinstup[524,13016]Command: '"C:\Users\User\AppData\Local\Temp\_av_iup.tm~a12720\instup.exe" /edition:1 /ga_clientid:0f2199ae-080d-43bc-988f-ba755e9bd71d /guid:377a557b-332f-4292-bba6-f15ce6e82487 /prod:ais /sfx:lite /sfxstorage:C:\Users\User\AppData\Local\Temp\_av_iup.tm~a12720'
2018-06-12 10:26:31.496Infoinstup[524,13016]CPU: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz,4
2018-06-12 10:26:31.496Infoinstup[524,13016]OS: Windows 10 (10.0.17134) x64
2018-06-12 10:26:31.496Infoinstup[524,13016]Memory: 13% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:3994072/4194176K free
2018-06-12 10:26:31.496Infoinstup[524,13016]DISKs: C:\ - 73GB free / 223GB total
2018-06-12 10:26:31.496Infoinstup[524,13016]DISKs: F:\ - 290GB free / 931GB total
2018-06-12 10:26:31.496Infoinstup[524,13016]DISKs: G:\ - 328GB free / 465GB total
2018-06-12 10:26:31.496Infoinstup[524,13016]DISKs: H:\ - 2157GB free / 3726GB total
2018-06-12 10:26:31.496Infoinstup[524,13016]Running module version: instup.exe - '18.4.3895.0'
2018-06-12 10:26:31.496Infoinstup[524,13016]Running module version: Instup.dll - '18.4.3895.0'
2018-06-12 10:26:31.512Infomutex[524,13016]The ownership of the fallback mutex has been successfully taken.
2018-06-12 10:26:31.527Warningsettings[524,13016]Did not find any values in file 'programData\avast5.ini'
2018-06-12 10:26:31.527Infoshepsync[524,13016]Trying server IP address 'shepherd.ff.avast.com'
2018-06-12 10:26:32.138Infoshepsync[524,13016]Download of config file from shepherd.ff.avast.com succeeded.
2018-06-12 10:26:32.138Infoshepsync[524,13016]Config file successfully updated
2018-06-12 10:26:32.138Infoshepsync[524,13016]Postpone interval was reset
2018-06-12 10:26:32.154Warningsettings[524,3096]Did not find any values in file 'programData\burger_client.ini'
2018-06-12 10:26:32.170Infowizard[524,13016]Running module version: HTMLayout.dll - '3.3.2.1'
2018-06-12 10:26:32.170Infowizard[524,13016]Loaded module version: C:\Users\User\AppData\Local\Temp\_av_iup.tm~a12720\HTMLayout.dll - '3.3.2.1'
2018-06-12 10:26:32.201Infowizard[524,13016]Setup gui was successfully started.
2018-06-12 10:26:32.201Infoinstcore[524,13016]Sfx setup update has started.
2018-06-12 10:26:32.216Infoservers[524,13016]Server definition(s) loaded for 'C:\Users\User\AppData\Local\Temp\_av_iup.tm~a12720\servers.def': 29 (maintenance:0)
2018-06-12 10:26:32.216Infoservers[524,13016]ChooseServer: selected server 'Download d4812427 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:26:47.226Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:26:47.226Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d4812427.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
2018-06-12 10:26:47.226Infoservers[524,13016]ChooseServer: selected server 'Download g0431773 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:27:04.240Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:27:04.240Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://g0431773.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
2018-06-12 10:27:04.240Infoservers[524,13016]ChooseServer: selected server 'Download w6813828 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:27:21.272Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:27:21.272Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w6813828.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
2018-06-12 10:27:21.272Infoservers[524,13016]ChooseServer: selected server 'Download v6197912 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:27:38.296Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:27:38.296Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 4
2018-06-12 10:27:38.296Infoservers[524,13016]ChooseServer: selected server 'Download s5732833 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:27:55.304Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:27:55.304Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 5
2018-06-12 10:27:55.304Infoservers[524,13016]ChooseServer: selected server 'Download f4135468 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:28:12.310Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:28:12.310Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 6
2018-06-12 10:28:12.310Infoservers[524,13016]ChooseServer: selected server 'Download l2591751 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:28:29.320Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:28:29.320Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 7
2018-06-12 10:28:29.320Infoservers[524,13016]ChooseServer: selected server 'Download w6813828 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:28:46.357Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:28:46.357Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 8
2018-06-12 10:28:46.357Infoservers[524,13016]ChooseServer: selected server 'Download r3015597 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:29:03.383Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:29:03.383Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 9
2018-06-12 10:29:03.383Infoservers[524,13016]ChooseServer: selected server 'Download j3257973 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:29:20.400Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:29:20.400Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx'. Next try: 10
2018-06-12 10:29:20.400Infoservers[524,13016]ChooseServer: selected server 'Download b5631766 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:29:22.415Infoservers[524,13016]ChooseServer: selected server 'Download l2591751 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:29:37.430Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:29:37.430Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://l2591751.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1
2018-06-12 10:29:37.430Infoservers[524,13016]ChooseServer: selected server 'Download r3015597 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:29:54.430Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:29:54.430Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r3015597.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2
2018-06-12 10:29:54.430Infoservers[524,13016]ChooseServer: selected server 'Download l2591751 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:30:11.451Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:30:11.451Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://l2591751.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3
2018-06-12 10:30:11.451Infoservers[524,13016]ChooseServer: selected server 'Download c5983736 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:30:28.445Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:30:28.445Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 4
2018-06-12 10:30:28.445Infoservers[524,13016]ChooseServer: selected server 'Download x9592796 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:30:45.470Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:30:45.470Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 5
2018-06-12 10:30:45.470Infoservers[524,13016]ChooseServer: selected server 'Download g0431773 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:31:02.474Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:31:02.474Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 6
2018-06-12 10:31:02.474Infoservers[524,13016]ChooseServer: selected server 'Download n4944709 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:31:19.494Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:31:19.494Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 7
2018-06-12 10:31:19.494Infoservers[524,13016]ChooseServer: selected server 'Download b1652951 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:31:36.520Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:31:36.520Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 8
2018-06-12 10:31:36.520Infoservers[524,13016]ChooseServer: selected server 'Download l2932126 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:31:53.550Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:31:53.550Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 9
2018-06-12 10:31:53.550Infoservers[524,13016]ChooseServer: selected server 'Download n4464433 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:32:10.570Errordldwrap[524,13016]HttpGet: download failed with error 0x00002bdc!
2018-06-12 10:32:10.570Errordldwrap[524,13016]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'https://s-iavs9x.avcdn.net/iavs9x/prod-pgm.vpx'. Next try: 10
2018-06-12 10:32:10.570Infoservers[524,13016]ChooseServer: selected server 'Download n4464433 AVAST9 Server' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-06-12 10:32:12.586Errorengine[524,13016]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error]
2018-06-12 10:32:12.601Warningsettings[524,3096]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\burger_client.ini'
2018-06-12 10:32:12.601Warningsettings[524,10076]Did not find any values in file 'C:\ProgramData\AVAST Software\Avast\avast5.ini'

Offline chris..

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2931
Re: impossible d'installer avast antivirus gratuit
« Reply #1 on: June 12, 2018, 01:11:32 PM »
Bonjour,

ça ressemble a un soucis d'accès aux serveurs avast durant l'installation du programme en mode "Online".
Sauf à être avec un vieil OS XP ou Vista (ça ne semble pas être ton cas vu les répertoires utilisés) , je te conseille d'installer la version "Offline" de l'antivirus:
files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
nb:on en a pas encore parlé sur le forum français , mais depuis la version 17.4 les utilisateurs XP et Vista doivent impérativement passer par la version "Online"

REDACTED

  • Guest
Re: impossible d'installer avast antivirus gratuit
« Reply #2 on: June 12, 2018, 01:49:14 PM »
Merci pour la réponse, je vais essayer, et effectivement, non je ne suis pas sous XP ou vista... depuis au moins 10 ans! Non , là c'est windows 10