You can try the below in order to reset your login credentials:
1. Locate and open the file C:\Program Files\AVAST Software\Management Console\console\config\application-user-config.yml in a plain text editor, make a note of the password shown under postgres > dbPassword
2. Open the dbAdmin application located at C:\Program Files\AVAST Software\Management Console\PostgreSQL\pgAdmin4\bin\pgAdmin4.exe
3. Expand Severs, then PostgreSQL 9.6, then Databases > on-premise > Schemas > Tables
4. Enter the password you noted from step 1 when prompted
5. Locate the table user_detail and right-click it, then select View Data > View All Rows
6. Locate the entry for the user who's password needs to be reset, then locate the column password and double click into the cell for that user
7. Open a web browser and go to
https://www.dailycred.com/article/bcrypt-calculator or open another bcrypt password Calculator to use
8. If using the dailycred bcrypt-calculator, enter their new password into the password field, and set the maximum number of rounds to 10 and press Calculate
9. Copy the output, this should look similar to the contents of the cell you selected in pgAdmin
10. Back in pgAdmin delete the contents of the selected cell, the paste the output of the bcrypt calculator into the field and select Save in the selected field, then in the upper left of the Query screen press the Save icon to make the update permanent.
11. You should now be able to log into the console using the new password you entered into the bcrypt calculator.
