Author Topic: 30th Anniversary Gift Avast Cleanup Premium  (Read 1921 times)

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Offline austpark

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30th Anniversary Gift Avast Cleanup Premium
« on: June 26, 2018, 09:37:59 AM »
I accepted an offer to purchase Avast Clean Up Premium at a discount. I managed to get a copy downloaded, installed it, and ran it. All it did was to scan my computer. If I wanted to clean up my computer, I had to pay further. Either tell me what I'm doing wrongly or how to get my money back, please

Offline Stellarman

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Re: 30th Anniversary Gift Avast Cleanup Premium
« Reply #1 on: June 26, 2018, 10:13:54 AM »
I accepted an offer to purchase Avast Clean Up Premium at a discount. I managed to get a copy downloaded, installed it, and ran it. All it did was to scan my computer. If I wanted to clean up my computer, I had to pay further. Either tell me what I'm doing wrongly or how to get my money back, please

Hi,

according to what you described it seems that for some reason your Avast Cleanup Premium product has not been activated.
Please follow the instructions on this page to activate it: https://support.avast.com/en-us/article/205/.

If you would need any help with that regards, please let me know either here on the forum or drop me a message (PM).

Thank you and have a nice day.

Offline austpark

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Re: 30th Anniversary Gift Avast Cleanup Premium
« Reply #2 on: June 30, 2018, 11:51:22 AM »
Thank you