Author Topic: Computer with avast installed not showing in My Avast Website  (Read 4798 times)

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Offline Tonanet

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Hello all  :)

I am having a problem... After successfully signing in my avast account in my avast installation, the device does not appear in my avast website device list.
However, my account is shown adequately in my licenses menu under my avast installation.

Any ideas on how to fix this?

Thanks for your time,

Tonanet

Offline MartinZ

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Re: Computer with avast installed not showing in My Avast Website
« Reply #1 on: June 28, 2018, 09:16:51 AM »
Hi, we are now changing the my avast portal and the devices are no longer paid. we focus more on the license management

Offline Tonanet

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Re: Computer with avast installed not showing in My Avast Website
« Reply #2 on: June 28, 2018, 05:36:46 PM »
Thanks for the reply!

Does it means that PCs using Avast free will no longer shows up in the portal?

What about free Avast for mobile?

Thanks in advance!

Tonanet

Offline MartinZ

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Re: Computer with avast installed not showing in My Avast Website
« Reply #3 on: June 29, 2018, 01:46:19 PM »
Yes desktop PCs aren't counted anymore. Regarding mobiles I am not sure..

REDACTED

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Re: Computer with avast installed not showing in My Avast Website
« Reply #4 on: July 13, 2018, 05:13:45 PM »
Hello. I have the same problem, but I use paid leave. How to manage my notebook through the website?
Example: Search lost device.