Author Topic: How to reset Master Password?  (Read 1778 times)

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Offline ayushagg97

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How to reset Master Password?
« on: June 28, 2018, 09:18:52 AM »
Strangely the password i thought i set wasn't the one and now I'm locked out of my passwords for my pc and mobile
Is there no way to reset the master password if forgotten?

Offline Daniel Hustava

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Re: How to reset Master Password?
« Reply #1 on: June 29, 2018, 03:13:02 PM »
Sorry, there isn't. It's designed this way so no one (including us in Avast) is able to unlock your vault and access your passwords / credit cards without knowing the master password.

Offline alessandro179

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Re: How to reset Master Password?
« Reply #2 on: July 01, 2018, 03:45:31 PM »
so how can I recover the functionality of avast and pw of my pc ???
thank you

Offline Daniel Hustava

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Re: How to reset Master Password?
« Reply #3 on: July 01, 2018, 09:49:19 PM »
I assume by "functionality of avast" you mean that you have set up your Avast to be password protected? Like Settings -> General -> Password -> Protect Avast with a Password option? If so, I can't help you as I don't deal with core Avast, only with Avast Passwords product (the password manager)