Author Topic: Unable to install Avast Business Antivirus on Mac OS High Sierra  (Read 1592 times)

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Offline Carlson

  • Newbie
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  • Posts: 3
Hi Guys,

Unable to install Avast Business Antivirus on Mac OS High Sierra. Getting invalid version error. How do you fix it?

Thanks!


Offline jakub.bednar

  • Avast team
  • Jr. Member
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  • Posts: 49
Re: Unable to install Avast Business Antivirus on Mac OS High Sierra
« Reply #1 on: July 03, 2018, 05:10:15 PM »
Hello Carlson,

could you attach a screenshot with the installer problem and send it to jakub.bednar at avast.com. Please provide also exact version of your OS.
You can get it by running terminal and typing sw_vers command.

We are limiting installations to macOS 10.9+ and we are testing all the OS versions. You are the first one to report this issue.

How did you acquire the installation package? The Business edition is not freely available so you might have some weird installation package.
You can try our latest consumer build and see if it works. https://www.avast.com/free-mac-security

Best regards,

Jakub

Offline Carlson

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  • Posts: 3
Re: Unable to install Avast Business Antivirus on Mac OS High Sierra
« Reply #2 on: July 16, 2018, 03:33:55 PM »
I send an email with attachment regarding with the error message that I am getting to Jakub.

Mac OS version is High Sierra

Offline lukas.hasik

  • Avast team
  • Advanced Poster
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  • Posts: 905
  • Product manager of Mac AV and Cleanup
Re: Unable to install Avast Business Antivirus on Mac OS High Sierra
« Reply #3 on: July 17, 2018, 10:21:10 PM »
where did you download the dmg file from?
Quality is also a feature.