Author Topic: Oops SecureLine VPN has encountered a technical issue  (Read 4499 times)

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Oops SecureLine VPN has encountered a technical issue
« on: July 14, 2018, 06:26:23 PM »
Reinstalled several times.  Tried importing license file, entering code manually, etc.  Trying to contact technical support consists of an endless loop of suggestions for plebeians who have never debugged a computer issue before by themselves.   There is no option for a support ticket or a live chat.  I want to give Avast my business but they are making it very difficult.  Is it time to pay for Norton?

Offline Raeken

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Re: Oops SecureLine VPN has encountered a technical issue
« Reply #1 on: July 14, 2018, 06:58:10 PM »
Hallo!

Which version? Builtin or standalone?
Windows 11 Pro - Version 21H2 - 64 Bits | Avast SecureLine VPN - Standalone

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Re: Oops SecureLine VPN has encountered a technical issue
« Reply #2 on: July 14, 2018, 07:50:58 PM »
I've tried both, but I'm currently using builtin.

Offline Raeken

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Re: Oops SecureLine VPN has encountered a technical issue
« Reply #3 on: July 14, 2018, 08:46:04 PM »
Can you try the standalone beta version?
https://forum.avast.com/index.php?topic=219647.0
Windows 11 Pro - Version 21H2 - 64 Bits | Avast SecureLine VPN - Standalone

Offline bob3160

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Re: Oops SecureLine VPN has encountered a technical issue
« Reply #4 on: July 14, 2018, 11:08:57 PM »
Can you try the standalone beta version?
https://forum.avast.com/index.php?topic=219647.0
If you do, you need to disable (remove) the built in module before installing the
stand alone version.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Raeken

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Re: Oops SecureLine VPN has encountered a technical issue
« Reply #5 on: July 14, 2018, 11:10:23 PM »
Thank you for the reminder, bob3160;D
Windows 11 Pro - Version 21H2 - 64 Bits | Avast SecureLine VPN - Standalone

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Re: Oops SecureLine VPN has encountered a technical issue
« Reply #6 on: July 15, 2018, 11:02:34 PM »
Raeken and bob3160, thank you very much!  Previously installs/re-installs of the standalone version appeared to clash with built-in module.  Thanks!!

Offline bob3160

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Re: Oops SecureLine VPN has encountered a technical issue
« Reply #7 on: July 15, 2018, 11:17:21 PM »
Raeken and bob3160, thank you very much!  Previously installs/re-installs of the standalone version appeared to clash with built-in module.  Thanks!!
You're welcome. You can't run both versions. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet