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Author Topic: Need help uninstalling SafeZone browser  (Read 7186 times)

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Need help uninstalling SafeZone browser
« on: July 07, 2018, 02:38:28 AM »
Windows 10.

I tried to uninstall through Apps & Features > Uninstall. It looked like it went through the process and even got to the area asking why I chose to uninstall. The icon disapeared from Apps & Features, but the icon was still in my programs area AND if I click it, it launches the browser.

I tried using the Avast uninstall tool https://support.avast.com/en-eu/article/Uninstall-Secure-Browser

Still same result. Goes through the uninstall process, asks my why, but when done, the program is still here.

Please help.
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Offline mchain

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Re: Need help uninstalling SafeZone browser
« Reply #1 on: July 07, 2018, 06:34:25 AM »
Did you (possible) do a modified install of ASZB, as in installing it on a secondary drive other than drive C:?
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Offline bob3160

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Re: Need help uninstalling SafeZone browser
« Reply #2 on: July 07, 2018, 11:38:56 PM »
Quote from: flatrice on July 07, 2018, 02:38:28 AM
Windows 10.

I tried to uninstall through Apps & Features > Uninstall. It looked like it went through the process and even got to the area asking why I chose to uninstall. The icon disapeared from Apps & Features, but the icon was still in my programs area AND if I click it, it launches the browser.

I tried using the Avast uninstall tool https://support.avast.com/en-eu/article/Uninstall-Secure-Browser

Still same result. Goes through the uninstall process, asks my why, but when done, the program is still here.

Please help.
SafeZone or Secure Browser ??? There is a difference.
If you still have the SafeZone browser, you can't remove it with the Secure Browser removal tool.
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Re: Need help uninstalling SafeZone browser
« Reply #3 on: July 08, 2018, 11:56:54 PM »
It is SafeZone Browser.

It is installed on my main C drive.

C:\Program Files\AVAST Software\SZBrowser

It is strange as it looks like there are a few install attempts in this single folder.

« Last Edit: July 09, 2018, 12:11:25 AM by flatrice »
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Offline mchain

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Re: Need help uninstalling SafeZone browser
« Reply #4 on: July 09, 2018, 06:54:10 PM »
Is this a 32-bit version or 64-bit?  Looks as if it is installed in Program Files, not Program Files (x86) folder.
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Re: Need help uninstalling SafeZone browser
« Reply #5 on: July 09, 2018, 11:42:37 PM »
Quote from: mchain on July 09, 2018, 06:54:10 PM
Is this a 32-bit version or 64-bit?  Looks as if it is installed in Program Files, not Program Files (x86) folder.
There is no 64 it version. :)
Since this is still the old SafeZone Browser, it should be listed under the components.
Please don't confuse the two. They are totally different products.
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Offline mchain

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Re: Need help uninstalling SafeZone browser
« Reply #6 on: July 10, 2018, 07:13:24 AM »
Sorry, did not make it clearer.

Program Files folder in a 64-bit system is not 32-bit, but 64-bit.  Program Files (x86) folder is 32-bit.  Just noting the browser installation(s) is in the 64-bit Program Files folder if the operating system is 64-bit.  Yes, ASB is only availble in 32-bit versions.

Which is precisely the point.
« Last Edit: July 10, 2018, 07:43:48 AM by mchain »
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Re: Need help uninstalling SafeZone browser
« Reply #7 on: July 10, 2018, 11:21:55 AM »
Quote from: mchain on July 10, 2018, 07:13:24 AM
Sorry, did not make it clearer.

Program Files folder in a 64-bit system is not 32-bit, but 64-bit.  Program Files (x86) folder is 32-bit.  Just noting the browser installation(s) is in the 64-bit Program Files folder if the operating system is 64-bit.  Yes, ASB is only availble in 32-bit versions.

Which is precisely the point.
Avast is also only 32 bit and it's in Program Files. :)
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Re: Need help uninstalling SafeZone browser
« Reply #8 on: July 11, 2018, 02:15:25 AM »
Cool. Any thoughts on how to uninstall it?
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Re: Need help uninstalling SafeZone browser
« Reply #9 on: July 11, 2018, 03:32:04 AM »
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Re: Need help uninstalling SafeZone browser
« Reply #10 on: July 13, 2018, 06:13:00 PM »
I don't mean to be obtuse, but I am confused by the last response. It is pointing me back to this thread. I have re-read it and I don't see to see the answer on how to install it. I apologize if I am missing it.
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Re: Need help uninstalling SafeZone browser
« Reply #11 on: July 13, 2018, 09:06:00 PM »
Quote from: flatrice on July 13, 2018, 06:13:00 PM
I don't mean to be obtuse, but I am confused by the last response. It is pointing me back to this thread. I have re-read it and I don't see to see the answer on how to install it. I apologize if I am missing it.
SafeZone browser is a component within Avast. Remove it under Settings> Components
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Re: Need help uninstalling SafeZone browser
« Reply #12 on: July 15, 2018, 09:22:06 PM »
Awesome! That was it. Thank you for your help!
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Re: Need help uninstalling SafeZone browser
« Reply #13 on: July 15, 2018, 09:23:43 PM »
Quote from: flatrice on July 15, 2018, 09:22:06 PM
Awesome! That was it. Thank you for your help!
You're welcome. :)
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