Author Topic: vpn account and connection issues  (Read 2083 times)

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vpn account and connection issues
« on: July 07, 2018, 04:35:27 PM »
Avast continues to be unable to resolve my issue with the VPN not connecting. So I got an email from support offering to convert the funds to my Avast anti virus, extending the anti-virus til 2020. I said yes, but haven't heard any follow up. They reiterated about the refund not being available after 30 days. I guess they are trying to make me a satisfied customer. I will wait and see when the response will come and I see a change in the account. Communication does not seem to be that great with this company.

Offline Raeken

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Re: vpn account and connection issues
« Reply #1 on: July 07, 2018, 04:47:16 PM »
The support can take a few days to give you a proper response. This is one of the most weak points of Avast products.
Just wait and everything is going to be ok.  ;)
« Last Edit: July 07, 2018, 08:59:41 PM by Raeken »
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Offline bob3160

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Re: vpn account and connection issues
« Reply #2 on: July 07, 2018, 08:53:53 PM »
It will probably happen on Monday. This is the weekend. :)
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