Author Topic: I lost my phone with free version Avast Mobile Security  (Read 1836 times)

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I lost my phone with free version Avast Mobile Security
« on: July 08, 2018, 08:01:16 PM »
Hi
I lost my phone with important data, but Avast mobile security still works on this phone.
It is long after a period of 14 days, i have gray features on the my.avast.com.
how to remotely activate the pro version?

Help! Please!
Radek

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Re: I lost my phone with free version Avast Mobile Security
« Reply #1 on: July 09, 2018, 01:31:56 PM »
Should I give up?
remote update is impossible, really?

 :'(

Offline Tereza V.

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Re: I lost my phone with free version Avast Mobile Security
« Reply #2 on: July 10, 2018, 02:45:46 PM »
Hi Radek, unfortunately it is not possible - you need to activate the Anti-Theft on the device, give the app all permissions it needs, etc.