Author Topic: Printer is offline and not discoverable  (Read 688 times)

0 Members and 3 Guests are viewing this topic.

Offline Don5

  • Newbie
  • *
  • Posts: 2
Printer is offline and not discoverable
« on: April 04, 2022, 05:37:55 PM »
I took my computer to another city to do some work and now have returned to home and my printer was offline, I deleted the printer and now even though avast can see the printer on my network when I go to try and install the printer Windows 11 can't find the printer.  I have taken the avast firewall off and still unable to see the printer to install it.
« Last Edit: April 04, 2022, 07:07:47 PM by Don5 »

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86497
  • No support PMs thanks
Re: Printer is offline and not discoverable
« Reply #1 on: April 04, 2022, 07:24:19 PM »
I have never experienced this (and currently not running win11), so I did a search:
https://www.google.co.uk/search?q=Windows+11+can't+find+the+printer

The first hit might help (don't know if your printer is directly connected or WiFi etc. :
https://www.lifewire.com/find-printer-on-network-in-windows-11-5193983
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Don5

  • Newbie
  • *
  • Posts: 2
Re: Printer is offline and not discoverable
« Reply #2 on: April 05, 2022, 09:49:10 PM »
I eventually rebooted our router and that seemed to do the trick.  Thank you

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 47033
  • 62 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Printer is offline and not discoverable
« Reply #3 on: April 05, 2022, 10:32:37 PM »
I eventually rebooted our router and that seemed to do the trick.  Thank you
When all else fails, REBOOT. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast One 21.11, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bi

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 86497
  • No support PMs thanks
Re: Printer is offline and not discoverable
« Reply #4 on: April 06, 2022, 12:41:53 AM »
I eventually rebooted our router and that seemed to do the trick.  Thank you

You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security