URGENT - Charged for DRi*Avast Software and Need to Cancel

[DavidR]

My card was charged 42,99 EUR and 62,99 EUR for DRi*Avast even if i didn't order something.

Did you go for a 30 day trial of an Avast Program  ?
If so did you fill in your payment information  ?

If so after 30 days that payment will be processed, unless you have cancelled the trial and auto payment mandate.

Otherwise how would Avast get your details to collect the payment !

You you can use the link given by "Luukjr", Avast Team in the topic before yours.

[mccormick]

As I don't no what s on my account I want all canceled I an a pensioner and can't afford to pay for ur products so please no more money to be taken out of my savings account and every thing to be deleted

[DavidR]

As I don't no what s on my account I want all canceled I an a pensioner and can't afford to pay for ur products so please no more money to be taken out of my savings account and every thing to be deleted

See - https://support.avast.com/en-ww/article/126/#pc
and - https://support.avast.com/en-gb/article/unsubscribe-faq/#pc

[Corey9]

Hi i got charged a $109 payment for a dri avast software payment that i did not purchase. All free trials have auto rewnew off or have expired. Only paid for product is $20 a year and renews on November. I gussed the dri part was short for drive. I actually uninstalled avast driver updater yesterday, and even if that was the charge, its only $25 a year.. i want my money back. Why would you guys charge this excessive fee over nothing. I did not make this purchase.

[DavidR]

The DRI*AVAST Software is the payment handling function and not relating to your Drive.

You can use this link to request a refund.

-> https://support.avast.com/en-ww/article/Refund-request

Or https://support.avast.com/en-ww/contact/sales_other_general#pc

Also:

Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.

All of this information I have extracted from this topic.