Author Topic: URGENT - Charged for DRi*Avast Software and Need to Cancel  (Read 140364 times)

0 Members and 1 Guest are viewing this topic.

Offline mead

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #90 on: January 10, 2022, 06:37:48 AM »
Charged automatically for DRI*AVAST software on 15 Dec 2021, USD109.99/.
Need to cancel
Catherine E R Mead

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 2308
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #91 on: January 10, 2022, 02:08:47 PM »
Charged automatically for DRI*AVAST software on 15 Dec 2021, USD109.99/.
Need to cancel
Catherine E R Mead

Hi,

To request a refund, please visit https://support.avast.com/en-ww/contact/sales_refund

Offline creations youtube

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #92 on: February 04, 2022, 11:24:57 PM »
ook ik heb het zelfde probleem als u alleen heb ikj vrijwillig gekocht maar geen breach detection software no antitracking software 60 bugs gone

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 2308
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #93 on: February 07, 2022, 12:08:47 PM »
ook ik heb het zelfde probleem als u alleen heb ikj vrijwillig gekocht maar geen breach detection software no antitracking software 60 bugs gone

Please repost your question in English or use this board https://forum.avast.com/?board=31.0

Offline HH S

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #94 on: February 12, 2022, 12:12:39 AM »
Same story here as others have mentioned - have tried what was recommended but the chat option does not load and I have received no email acknowledging that my support request was received.

Anything else I can do?

Offline biamuresan2001

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #95 on: March 13, 2022, 07:08:38 PM »
Hello,
I was charged in my Mastercard account about 49,99 EUR on March 11th by DRI AVAST for software I never ask for. Please I want to refund my money. URGENT

TRANZACTION: Ref 538414404593 for ***********

Please refound tne money on RO87RNCB0298162530900001 BIC: RNCBROBU

Thank you.
« Last Edit: March 14, 2022, 09:02:19 AM by r@vast »

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 2308
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #96 on: March 14, 2022, 09:07:42 AM »
Hello,
I was charged in my Mastercard account about 49,99 EUR on March 11th by DRI AVAST for software I never ask for. Please I want to refund my money. URGENT

TRANZACTION: Ref 538414404593 for ***********

Please refound tne money on RO87RNCB0298162530900001 BIC: RNCBROBU

Thank you.

Hi,

You signed up for a trial subscription using this email: bm*****74@gmail.com
Please request a refund via: https://support.avast.com/en-eu/contact/sales_refund_general
Order ID: 106736367000

Offline jerfeybm24

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #97 on: April 01, 2022, 04:36:33 AM »
To whom it may concern,

Good day!

I am requesting to Cancel this fee charged by DRI*AVAST avast.com into my credit card whereby I haven't done any transactions or purchased any of the Avast Anti-Virus packages. The charge account Reference #: 8801015954 dated as per credit card statement of account on March 28 with an amount of P1,190 Php.

Please assist me on this request as I found this as an illegal and unauthorized transaction that requires immediate attention.

Looking forward for your prompt response on this matter.

Regards,
Jeff

Offline acwcheng

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #98 on: April 01, 2022, 11:28:02 AM »
Hi,

I got charged by "DRI*AVAST SOFTWARE AVAST.COM/ORD IE CNY228.00" into my credit card. I have no clue the reason behind and I dont have the charge account reference as well. I dont see any info under my subscription page. I need to get a refund on this.

Please assist me on this request as i found this as an illegal and unauthorized transaction that required immediate action.

Please contact me if you need further info. Thanks

Angus

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 2308
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #99 on: April 05, 2022, 12:50:51 PM »
To whom it may concern,

Good day!

I am requesting to Cancel this fee charged by DRI*AVAST avast.com into my credit card whereby I haven't done any transactions or purchased any of the Avast Anti-Virus packages. The charge account Reference #: 8801015954 dated as per credit card statement of account on March 28 with an amount of P1,190 Php.

Please assist me on this request as I found this as an illegal and unauthorized transaction that requires immediate attention.

Looking forward for your prompt response on this matter.

Regards,
Jeff

Hi,

Please PM me the first, last name and country used for this order, and I will try to assist you.

Offline r@vast

  • Avast team
  • Super Poster
  • *
  • Posts: 2308
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #100 on: April 05, 2022, 01:00:17 PM »
Hi,

I got charged by "DRI*AVAST SOFTWARE AVAST.COM/ORD IE CNY228.00" into my credit card. I have no clue the reason behind and I dont have the charge account reference as well. I dont see any info under my subscription page. I need to get a refund on this.

Please assist me on this request as i found this as an illegal and unauthorized transaction that required immediate action.

Please contact me if you need further info. Thanks

Angus

Hi,

Please contact Avast Sales support for further assistance https://support.avast.com/contact/sales