Author Topic: URGENT - Charged for DRi*Avast Software and Need to Cancel  (Read 250854 times)

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Offline cjbray

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #105 on: August 01, 2022, 05:59:53 AM »
I've been charged $54.45 on July 29th for something from DRI Avast when I did not order this item and do not even know what it is.  How do I get a refund.

Offline Christian76

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #106 on: August 03, 2022, 04:10:48 AM »
I am in the same situation but they charge me 3.908,75 thb = 108 USD , and i don't have an account and i never subscribe , but is impossible to get in touch with some one I'm spinning around from more than 2 hours , if some one of you guys have a suggest please support me , thanks

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #107 on: August 03, 2022, 02:24:02 PM »
I've been charged $54.45 on July 29th for something from DRI Avast when I did not order this item and do not even know what it is.  How do I get a refund.

Hi,

You can reach Avast Support via https://support.avast.com/en-ca/contact/sales_refund_general

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #108 on: August 03, 2022, 02:37:47 PM »
I am in the same situation but they charge me 3.908,75 thb = 108 USD , and i don't have an account and i never subscribe , but is impossible to get in touch with some one I'm spinning around from more than 2 hours , if some one of you guys have a suggest please support me , thanks

Hi,

You can reach Avast sales support via https://support.avast.com/en-us/contact/sales_refund_general
Order ID: 112477941700

Offline Avid

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #109 on: August 30, 2022, 05:44:58 AM »
Unauthorized charge to my account from DRI*AVAST Software avast.com/ordIE
Ref. No. 74987502240012939328722
I was charged $97.26 SGD for nothing.

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #110 on: August 30, 2022, 09:27:05 AM »
Unauthorized charge to my account from DRI*AVAST Software avast.com/ordIE
Ref. No. 74987502240012939328722
I was charged $97.26 SGD for nothing.

Hi,

You seemed to have had a typo in your email address (yaho.com.sg), and it seems that you have already managed to request a refund.
If you still need assistance, you can reach Avast sales support via https://support.avast.com/en-sg/contact/sales#pc


Offline jeannemalone63

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #111 on: October 24, 2022, 07:45:19 AM »
same thing just happened to me. I was charged 80.74 dollars on the same day I was charged 105.15 dollars for DRI# Avast which I dont have on a debit card that had not been used in over a year.  What can I do about this. The card has now been closed for good.
  have to watch everyone everywhere!!
Jeanne Malone
Springfield, Illinois

Offline r@vast

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #112 on: October 24, 2022, 08:10:24 AM »
same thing just happened to me. I was charged 80.74 dollars on the same day I was charged 105.15 dollars for DRI# Avast which I dont have on a debit card that had not been used in over a year.  What can I do about this. The card has now been closed for good.
  have to watch everyone everywhere!!
Jeanne Malone
Springfield, Illinois

Hi,

The charges were for two different products.
You can contact Avast support via https://support.avast.com/contact/sales
You may also find this article useful https://support.avast.com/en-ww/article/sale-billing-faq/#idt_0130

Offline Lisa24

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #113 on: December 04, 2022, 04:28:35 AM »
I was charged $69.95 On December 1st and just noticed on my online banking for Dri*Avast software avast.com/o MN.  I did not order this and avast doesn't even have my credit card info.  Help what do I do.  Can someone help me please.

Offline Luukjr

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #114 on: December 07, 2022, 10:44:43 AM »
The same thing happened to me today as I was charged 59.99 under the name DRI* avast software. I do not have an email regarding any purchases and I do not have any order number or anything related to an avast subscription. I need help please. It is really a frustrating thing!

https://support.avast.com/en-ww/contact/sales_other_general#pc
OS: Windows 10 Home
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium

Offline radu.garbea

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #115 on: December 29, 2022, 02:27:16 PM »
My card was charged 42,99 EUR and 62,99 EUR for DRi*Avast even if i didn't order something.

Online DavidR

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #116 on: December 29, 2022, 05:47:29 PM »
My card was charged 42,99 EUR and 62,99 EUR for DRi*Avast even if i didn't order something.

Did you go for a 30 day trial of an Avast Program  ?
If so did you fill in your payment information  ?

If so after 30 days that payment will be processed, unless you have cancelled the trial and auto payment mandate.

Otherwise how would Avast get your details to collect the payment !

You you can use the link given by "Luukjr", Avast Team in the topic before yours.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mccormick

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #117 on: January 19, 2023, 01:20:02 AM »
As I don't no what s on my account I want all canceled I an a pensioner and can't afford to pay for ur products so please no more money to be taken out of my savings account and every thing to be deleted

Online DavidR

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #118 on: January 19, 2023, 02:13:32 AM »
As I don't no what s on my account I want all canceled I an a pensioner and can't afford to pay for ur products so please no more money to be taken out of my savings account and every thing to be deleted

See - https://support.avast.com/en-ww/article/126/#pc
and - https://support.avast.com/en-gb/article/unsubscribe-faq/#pc
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Corey9

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Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #119 on: February 24, 2023, 11:46:06 PM »
Hi i got charged a $109 payment for a dri avast software payment that i did not purchase. All free trials have auto rewnew off or have expired. Only paid for product is $20 a year and renews on November. I gussed the dri part was short for drive. I actually uninstalled avast driver updater yesterday, and even if that was the charge, its only $25 a year.. i want my money back. Why would you guys charge this excessive fee over nothing. I did not make this purchase.