Author Topic: Avast popup Malware URL:Mal / svchost.exe  (Read 1920 times)

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Offline a.molinari

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Avast popup Malware URL:Mal / svchost.exe
« on: July 10, 2018, 10:24:16 AM »
Good morning everyone. Yesterday I accidentally opened a .doc attachment from an email that contained a malware.

At startup, Avast has blocked the threat, but now the "Threat Neutralized" warning window continues to appear.

I have seen that many other users in the past have had this problem, so I followed the various tips finding and deleting the malicious file in the temp folder, however Avast continues to block the threat every five minutes.

I have cleaned the browsers and downloaded FRST, I enclose the report and I hope in your kind help in this regard: D

Thank you!

Offline Pondus

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Re: Avast popup Malware URL:Mal / svchost.exe
« Reply #1 on: July 10, 2018, 10:32:03 AM »
Quote
however Avast continues to block the threat every five minutes.
what does the message from avast say .... all info on it or a screenshot


Upload and scan attachment here  >>  https://www.virustotal.com/   post link to scan result


Offline a.molinari

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Re: Avast popup Malware URL:Mal / svchost.exe
« Reply #2 on: July 10, 2018, 11:13:36 AM »
Unfortunately I deleted the attachment.

The message says (translated from italian): The connection was blocked at 185.208.211.91 because it was infected by URL: Mal.

Here is the screen:

Offline Pondus

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« Last Edit: July 10, 2018, 12:05:31 PM by Pondus »

Offline a.molinari

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Re: Avast popup Malware URL:Mal / svchost.exe
« Reply #4 on: July 10, 2018, 11:51:14 AM »
I will wait, thank you very much.

Offline Sass Drake

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Re: Avast popup Malware URL:Mal / svchost.exe
« Reply #5 on: July 10, 2018, 07:50:05 PM »
  • Open Notepad (click Start button -> type notepad.exe -> press Enter)
  • Copy text from code block below and paste it into Notepad
Code: [Select]
cmd: bitsadmin /reset /allusers
EmptyTemp:
  • Go to File -> Save As
  • Make sure that  UTF-8 is selected as Encoding (left side of Save button)
  • Save it as fixlist.txt on Desktop
  • Open again FRST and click on button Fix
  • Wait until FRST finishes
  • fixlog.txt should be genereted and opened. Attach it your post and wait further instructions.



Does Avast still shows alerts every five minutes?

Offline a.molinari

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Re: Avast popup Malware URL:Mal / svchost.exe
« Reply #6 on: July 16, 2018, 09:54:07 AM »
Good morning.
Thank you for your kind help, Avast stopped showing alerts.
Attached you can find the fixlog.txt.

Offline Sass Drake

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Re: Avast popup Malware URL:Mal / svchost.exe
« Reply #7 on: July 16, 2018, 04:04:11 PM »
What is status now?

Offline a.molinari

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Re: Avast popup Malware URL:Mal / svchost.exe
« Reply #8 on: July 16, 2018, 05:22:33 PM »
You mean the FRST scan files? These are the latest ones after the fix.

Offline Sass Drake

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Re: Avast popup Malware URL:Mal / svchost.exe
« Reply #9 on: July 16, 2018, 09:40:29 PM »
I meant: does Avast still displays notification about blocked threat?