Author Topic: updated migration process  (Read 2871 times)

0 Members and 1 Guest are viewing this topic.

Offline Jeff.S

  • Avast team
  • Jr. Member
  • *
  • Posts: 82
updated migration process
« on: July 12, 2018, 06:58:40 PM »
Hey Partners and Resellers,

We have updated our migration process and wanted to update you accordingly. Moving forward, just send an email to This email will auto create a case for you. If you have multiple migration requests, please attach a google sheet or excel document. For post migration questions, please submit a new case. Please provide the following information.

(Subject Line) EPS Migrations; Reseller ID

(Case Body) Customer email, customer ID, product, seats, managed or unmanaged <----create cases here  <---- KBA steps for migration. 

« Last Edit: July 12, 2018, 07:27:38 PM by Timothy57 »