Author Topic: Avast IS Blocking Network Printer  (Read 11002 times)

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Avast IS Blocking Network Printer
« on: April 13, 2017, 02:59:52 PM »
Hey guys,

As title suggests.  I can't even access the web interface using the printer network ip address.  Can someone advise me of how I can allow the printer?

Offline Pondus

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Re: Avast IS Blocking Network Printer
« Reply #1 on: April 13, 2017, 03:07:58 PM »
Do you have avast firewall? ... If so, try turn off port scan

Avast UI -> Protection -> Firewall -> Settings -> Advanced -> Uncheck "Enable automatic port scan detection"

Did that work?


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Re: Avast IS Blocking Network Printer
« Reply #2 on: April 13, 2017, 03:35:19 PM »
Yes it did thanks.

Does that effect the security any though? And can the user not create an exception to allow the printer?

Thanks

Offline Pondus

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Re: Avast IS Blocking Network Printer
« Reply #3 on: April 13, 2017, 05:19:44 PM »
There is a bug in port scan detection and I think they work on a fix


Offline mchain

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Re: Avast IS Blocking Network Printer
« Reply #4 on: April 13, 2017, 05:45:52 PM »
Yes, I'd think bug is localhost block which shouldn't be as block is internal in your local network, not outside in WWW.
Windows 10 Home 64-bit 22H2 Microsoft Windows Defender - Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.4.6112 (build 24.4.9067.762) UI version 1.0.803

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Re: Avast IS Blocking Network Printer
« Reply #5 on: April 13, 2017, 09:18:24 PM »
Thanks guys.  How long has this been an issue?



Offline mchain

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Re: Avast IS Blocking Network Printer
« Reply #6 on: April 14, 2017, 04:59:34 AM »
Seems it showed in version 17.3.3443.0 which is the latest version:  https://forum.avast.com/index.php?topic=199715.0

Some work was done on the firewall component.
Windows 10 Home 64-bit 22H2 Microsoft Windows Defender - Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.4.6112 (build 24.4.9067.762) UI version 1.0.803

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Re: Avast IS Blocking Network Printer
« Reply #7 on: April 15, 2017, 11:03:19 PM »
Thanks for that.  I'll keep my eyes peeled for a resolution.  Any idea what the is causing the issue and why the firewall is blocking the port scan from a network printer?

Offline inventor00

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Re: Avast IS Blocking Network Printer
« Reply #8 on: July 17, 2018, 12:01:34 AM »
My network printer does not work when turned off after the computer is booted.

I have unchecked (Firewall) port scan and the only way to get a network printer to work on Windows 10, is to :
Settings, Devices, Printers, Select Printer, Manage, Run troubleshooter each time the printer is turned on after the computer is booted up.

It will work if you TURN OFF Avast shield control, which I would prefer not to do. I have Avast Premier (so yes I paid for this).

Seems this has not been fixed.....


Offline Pondus

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Re: Avast IS Blocking Network Printer
« Reply #9 on: July 17, 2018, 12:35:12 AM »
My network printer does not work when turned off after the computer is booted.

I have unchecked (Firewall) port scan and the only way to get a network printer to work on Windows 10, is to :
Settings, Devices, Printers, Select Printer, Manage, Run troubleshooter each time the printer is turned on after the computer is booted up.

It will work if you TURN OFF Avast shield control, which I would prefer not to do. I have Avast Premier (so yes I paid for this).

Seems this has not been fixed.....
you may need to experiment with firewall network profile in private or puplic mode
also Internet Connection Sharing Mode on/off




« Last Edit: July 17, 2018, 10:16:02 AM by Pondus »

Offline inventor00

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Re: Avast IS Blocking Network Printer
« Reply #10 on: July 17, 2018, 11:06:15 PM »
My network printer does not work when turned off after the computer is booted.

I have unchecked (Firewall) port scan and the only way to get a network printer to work on Windows 10, is to :
Settings, Devices, Printers, Select Printer, Manage, Run troubleshooter each time the printer is turned on after the computer is booted up.

It will work if you TURN OFF Avast shield control, which I would prefer not to do. I have Avast Premier (so yes I paid for this).

Seems this has not been fixed.....
you may need to experiment with firewall network profile in private or puplic mode
also Internet Connection Sharing Mode on/off

Firewall was in Private mode.
Under Firewall, Profile, I clicked on Internet Connection Sharing Mode  ON and it (network printer) finally worked when turned on after the computer starts. Thanks!