Consumer Products > Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
BSOD daily citing Avast Emergence Update
REDACTED:
I have Avast pro on several machines. 1 Win7x64 box when I log into the Admin account states that windows shut down unexpectedly. When I look at the minidump it says the process that fails is AvEmUpdate.exe and the module is NETIO. There are 2 users on this machine and as admin I only see the message for the dump message. Attached the minidump file. I am at version 18.5.2342 and it is set to update automatically.
bob3160:
Reported to Avast.
kwiq:
Hi mark.howell,
AvEmUpdate.exe process just caused tcp ip communication not BSOD.
The crash was caused by NETIO!StreamDataPermit+17 which tried to read from memory address 50 (invalid memory).
Would you provide us the memory dump file for analysis ? You attached only text output from windbg analysis
Thank you for response
REDACTED:
There was a Memory dump file from the 17th. I attached it as text. This forum won't allow the upload of the actual dump file. I will also continue to investigate what is going on with the netio. If you want the .dmp files email me.
kwiq:
There is avast ftp server where you can upload dump files and logs.
So zip the dump file, name it as : mark_howell_BSOD_StreamDataPermit.zip and upload it to ftp://ftp.avast.com/incoming
Thank you
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