Author Topic: Avast IS 17: after the recent update of Windows10, the firewall does not start  (Read 1334 times)

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Offline Игорь Н.

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Avast Internet Security v.17.7.2314 – after the recent update of Windows10 x64, the firewall does not start.  ??? >:(
« Last Edit: July 23, 2018, 11:41:01 PM by Игорь Н. »
«Мы живём в своих поступках, а не в теле. Ты – это твои действия и нет другого тебя»
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Offline Asyn

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Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 95.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Игорь Н.

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Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0

Ooops! Thanks. I corrected my post
«Мы живём в своих поступках, а не в теле. Ты – это твои действия и нет другого тебя»
/© Антуан де Сент-Экзюпери/

Offline bob3160

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Try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline DavidR

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@  Игорь Н.
If the repair or clean reinstall doesn't resolve this, it may be best to update AIS.

You have an old version of Avast Internet Security 17.7.2314 (latest version 18.5.2342) and a much more recent Windows Update, I don't know if this might not be having a compatibility issue.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.697) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Игорь Н.

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Try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

I know about the algorithm for reinstalling the software, but it's too straightforward and time-consuming.
On this forum, I expect to see the reaction of the developer representative so that the specified bug for version 17.7.2314 has been removed.
«Мы живём в своих поступках, а не в теле. Ты – это твои действия и нет другого тебя»
/© Антуан де Сент-Экзюпери/

Offline Asyn

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Follow Dave's advice and update to the latest version (18.5.2342): https://forum.avast.com/index.php?topic=219889.0
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2.1
Avast-Tools: Secure Browser 95.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Try the following:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

I know about the algorithm for reinstalling the software, but it's too straightforward and time-consuming.
On this forum, I expect to see the reaction of the developer representative so that the specified bug for version 17.7.2314 has been removed.

Old versions of the software as far as I'm aware don't have any retrospective fixes/patches applied. 

Bugs are generally worked on, usually on a beta versions (for the next monthly program update) and if that resolves it it is included in the next program update.  Unless there was an out of program update, included in the Engine and Virus Definitions update.  This would be more likely if the bug is serious and effecting many avast users.

For me it is easier to update the program from the User Interface and provided your license is still valid at no cost to the user.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.697) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security