Author Topic: Need to ensure a subscription with a lost order number is cancelled  (Read 3351 times)

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The reason I've worded my title this way is because it already could be cancelled for all I know. I currently have two separate subscriptions to Avast Cleanup due to human-memory issues (not my computer's memory, mine. x3) and because I've recently got a new computer where I wasn't sure how else to renew it. I managed to track down the one linked to this account - nurseredheartfim@gmail.com, but there's still one linked to orangecolouredhorse@gmail.com that I haven't been able to access and it will be expiring shortly. I didn't get my 15 days warning (12 days remaining), so I didn't get my order that way, and using the "forgotten order number" service doesn't recognize my debit card info. I entered the data correctly, but it said the information is invalid so I don't know what to do.

Offline Asyn

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Re: Need to ensure a subscription with a lost order number is cancelled
« Reply #1 on: August 02, 2018, 05:57:14 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0