Author Topic: No "order confirmation" email when buying VPN - How to cancel the subscription?  (Read 3019 times)

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  • Guest
Good afternoon,

I recently purchased (10 days ago) the licence for "Avast SecureLine VPN", which included a 60-days trial.
After a few tests, I decided that I want to stop the subscription "Avast SecureLine VPN" before the end of the free trial.
However, I did not receive any confirmation email of my purchase: the email address was miswritten.

Would it be possible to correct the email address of my subscription for "Avast SecureLine VPN" and cancel it? Please let me know what I have to do and if you need in PM my activation code.

Thanks in advance and kind regards,



Offline Asyn

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    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Thank you for the quick reply, I sent today a message. ( request #07006853)

Kind regards,

Matthieu
« Last Edit: August 13, 2018, 09:14:54 PM by blanchard.mat »

Offline Asyn

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You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0