Author Topic: cancel automatic renewal Cleanup  (Read 1731 times)

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REDACTED

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cancel automatic renewal Cleanup
« on: August 13, 2018, 04:21:45 PM »
Hi,

I used the opportunity to test the Cleanup. I notice that my system is slower starting Chrome/IE and now i want to cancel the renewal.
I do not see this in my account. Please help to cancel this!

Offline Asyn

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Re: cancel automatic renewal Cleanup
« Reply #1 on: August 14, 2018, 06:25:31 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Stellarman

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Re: cancel automatic renewal Cleanup
« Reply #2 on: August 21, 2018, 12:49:04 PM »
Hi,

I used the opportunity to test the Cleanup. I notice that my system is slower starting Chrome/IE and now i want to cancel the renewal.
I do not see this in my account. Please help to cancel this!

Hi,

your subscription has already been cancelled on August 3rd.

The trial period is still valid until September 15th so you can still enjoy our product until then.

Thank you and have a nice day.