Author Topic: Cleanup renewed & active but website says license has expired  (Read 2412 times)

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Offline e-mailbox

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Cleanup renewed & active but website says license has expired
« on: August 14, 2018, 02:21:58 PM »
I renewed my Cleanup Premium license on 3rd August and within the program under Menu/My licenses it shows Cleanup active with 354 days remaining.

Today I got a 'Last chance offer' e-mail inviting me to renew ???

When I log in on Avast.com, it tells me my Avast Cleanup license expired three weeks ago.

Is it just a matter of time before the website catches up with the renewal or should I be taking steps to correct it?

Offline Asyn

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Re: Cleanup renewed & active but website says license has expired
« Reply #1 on: August 15, 2018, 06:53:41 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0