Author Topic: Unwanted charge, not know how to cancell it  (Read 1445 times)

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Unwanted charge, not know how to cancell it
« on: August 16, 2018, 06:06:25 PM »
on July i bought the avas antivirus for 19,99 and decided to try the cleanup thing ( which sucked). on august 8ish my credit card was charde with 49,99 dollars ! there was no where i can cancel the trial.

I went to the river page to get a refund. i explained the case and i got the refund for the antivirus( with my order id)

 theres no order id or email or anything so i can ask for a refund or anything of the clean up.
literrally you scam me and i want my money back. ( im within the 30 day refund)  >:( >:( >:(
[img src="https://image.ibb.co/dfKkse/avast_2.png" alt="avast_2" border="0"]




Offline Asyn

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Re: Unwanted charge, not know how to cancell it
« Reply #1 on: August 17, 2018, 07:02:24 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast PremSec 22.6.7355.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 102.1 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0