Author Topic: AOS not showing up for some users  (Read 3125 times)

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Offline srovo01

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AOS not showing up for some users
« on: August 17, 2018, 06:53:10 PM »
My Windows 10 machine has multiple user accounts. The admin acct has the AOS icon showing up in the menu bars of browsers (Firefox, Chrome). The user acct I usually use for myself does *not* have the AOS icon showing in the browsers. Avast UI Settings shows Web Shield on, and customization settings are the same as for the admin acct.

How can I get extension turned on?

Offline Asyn

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Re: AOS not showing up for some users
« Reply #1 on: August 17, 2018, 07:17:26 PM »
Hi, you can always download/install them directly from the corresponding web store.
-> https://forum.avast.com/index.php?topic=219308.0
Win 8.1 [x64] - Avast Premier 19.5.2378.BUC - CC 5.57 - MCS - EEK - FF ESR 60.7 [NS/AOS/uBO] - TB 60.7 [EM] - ACP/ASB/ASL.BUC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline srovo01

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Re: AOS not showing up for some users
« Reply #2 on: August 18, 2018, 03:19:41 AM »
If one account has AOS working properly, wouldn't the files already be on the computer? I looked through the C:\Program Files\Avast directories, but nothing stood out as constituting the AOS extension. If I could locate the files on the computer, would I then be able to activate AOS for the browsers missing it?

Offline Asyn

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Re: AOS not showing up for some users
« Reply #3 on: August 18, 2018, 07:45:49 PM »
See Reply #1. (Easiest way)
Win 8.1 [x64] - Avast Premier 19.5.2378.BUC - CC 5.57 - MCS - EEK - FF ESR 60.7 [NS/AOS/uBO] - TB 60.7 [EM] - ACP/ASB/ASL.BUC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0