Author Topic: Just bought avast premier, accidentally installed avast free anti virus  (Read 1087 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
I just recently bought a one year subscription of Avast Premier, but the e-mail I assigned the subscription to was a typo and I didn't realize it until too late.  I first thought that I could simply log into the e-mail spelt correctly and claim my license.  I made an account, reinstalled avast, but it seemed to have installed avast free anti virus.  Now my laptop has no secure antivirus since avast replaced premier with the free trial version, and I have no way of getting the license back due to the fact that I don't have access to the misspelled e-mail.  Is there anyway I could transfer my one year subscription to my correct e-mail? 

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7170
  • When you think you know, Think Again
Re: Just bought avast premier, accidentally installed avast free anti virus
« Reply #1 on: August 19, 2018, 12:29:38 AM »
Hi
I'm sure all will be resolved.
Please go to http://support.avast.com and "Submit a Support Ticket"
Explain the situation. Only submit once. Response is not immediate.
Keep your ticket ID number as it may be requested for easier/faster resolution :)