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Offline Definition Update Fails on several computers with empty last.dump
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Topic: Offline Definition Update Fails on several computers with empty last.dump (Read 1931 times)
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Offline Definition Update Fails on several computers with empty last.dump
«
on:
August 16, 2018, 05:36:45 AM »
I've been experiencing this issue for a little over a month now. I update several computers installed with Avast Free in our environment with the offline definition update. Just over half the computers fail with a -1073741819 error code. There is also an empty last.dump file created in the directory of the vpsupd.exe file.
Usually the PC's access the vpsupd file from a file share, but running from a local folder also fails with the same results.
I'm downloading from:
https://install.avcdn.net/vpsnitro/vpsupd.exe
.
Any help will be appreciated.
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mchain
Avast Evangelist
Ultra Poster
Posts: 5599
Spartan Warrior
Re: Offline Definition Update Fails on several computers with empty last.dump
«
Reply #1 on:
August 16, 2018, 03:42:08 PM »
Try:
https://www.avast.com/download-update
It's an avast site.
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Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762) UI version 1.0.797
UI version 1.0.788. Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801
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Re: Offline Definition Update Fails on several computers with empty last.dump
«
Reply #2 on:
August 18, 2018, 05:45:05 AM »
That site leads to the exact same download link. Apparently avdcn.net is where Avast is hosting their files.
Issue is still there.
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mchain
Avast Evangelist
Ultra Poster
Posts: 5599
Spartan Warrior
Re: Offline Definition Update Fails on several computers with empty last.dump
«
Reply #3 on:
August 19, 2018, 04:43:41 AM »
Also reported here.
https://forum.avast.com/index.php?topic=221197.msg1472559#msg1472559
Try Asyn's Repair method in reply #1. Work? If not, see reply #3 in this thread, and post you have sent off requested support package.
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Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762) UI version 1.0.797
UI version 1.0.788. Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801
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Avast WEBforum
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Offline Definition Update Fails on several computers with empty last.dump