Hi,
First everything is working perfectly when mail agent is deactivated: I am able to send receive mail from outlook using
SSL/TLS connection with pop3 (port 995) and SMTP (465) set in Outlook 2016 profile configuration.Everything is going into damned situation when I am turning on Avast Mail Agent:
No way for outlook 2016 to connect to my provider's email services, send/and receive tasks fail systematically with a
RECEIVE: (0x80042108) : « Outlook ne parvient pas à se connecter au serveur de courrier entrant (POP3)...»
SEND: (0x80042109) : « Outlook ne parvient pas à se connecter au serveur de courrier sortant (SMTP)... »I've read many forum's topics, and I think that the root cause is between Outlook and Avast email agent authentication, some hand-check as a certificate is missing or not well set into Outlook 2016, Avast or perhaps both of them!
I've done many time install/uninstall procedure starting with Avast, then with Outlook, always the same "b--ls--t"
I've found how to export SSL Agent from Avast, but don't know how to insert it into Outlook 2016 Configuration
I did:
- From Avast: Email Agent configuration, setting, export certificate (see attached #3 and #4)
- From Outlook: /file/Options/security/... (see attached #1 and #2)
but it seems that from outlook menu certificates are for email numeric signature rather than Email agent certificate.
please can you help me step by step (menu sub-menu, button, and information to fill into box) to configure this security feature, on both side (Avast and OUTLOOK 2016).
