Author Topic: renew existing  (Read 977 times)

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renew existing
« on: August 20, 2018, 06:05:02 PM »
I have a license in my account that I want to set to auto renew in October.  I do not see an option to ENABLE auto renew on this license .... can someone help with how to actually preform the renewal before it expires?

Offline schmidthouse

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Re: renew existing
« Reply #1 on: August 20, 2018, 07:11:20 PM »
Hi
You can enable or disable auto renew through your Avast Account. :)
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Re: renew existing
« Reply #2 on: August 20, 2018, 07:22:56 PM »
This is only to DISABLE the auto renwew....if the  auto-renewal was not enabled when the license was purchsed i have no option to disable or enable ....it just says "expires 10-24-2018"
there is no option to renew
i have logged into avast.com and went to the licenses tab.... all i see is "expires 10-24-2018) and thats it...no buttons or options for that license...
any other ways i can renew this license?

Offline schmidthouse

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Re: renew existing
« Reply #3 on: August 20, 2018, 07:36:05 PM »
Hi
Apologies, I would then contact avast and request Auto Renewal be enabled/set up.
https://support.avast.com/en-us/contact/
***HP ENVY 15K LT W10 Pro 21H2 64Bit/250GB SSD/16GB Ram/ADU v.22.3b/VS/SANDBOXIE-plus/MailWasherPRO
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 Avast Mobile Security (Android)
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