Author Topic: Secureline VPN settings page disappeared  (Read 5280 times)

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Offline ucs

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Secureline VPN settings page disappeared
« on: August 23, 2018, 05:59:22 PM »
Hi All,

My active licences are Avast Internet Security, CleanUp and Secureline VPN.
Current version is 18.6.2349
However, since the last software update, the VPN settings page has disappeared (eg. on/off button, country settings).
Could you help recover this VPN settings page?
Thank you.
Patrick



Offline Asyn

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Re: Secureline VPN settings page disappeared
« Reply #1 on: August 24, 2018, 05:26:56 AM »
Hi, you need to install the standalone version of SecureLine.
http://secureline.tools.avast.com/tools/secureline/avast_secureline_setup.exe
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ucs

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Re: Secureline VPN settings page disappeared
« Reply #2 on: August 24, 2018, 09:53:55 AM »
Thank you very much. But what does "Standalone" mean in this case? Do the other modules (Internet Security and Cleanup) work in parallel?
Just want to make sure because I have a pop-up: "This download can harm your computer".
Thank you.

Offline Asyn

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Re: Secureline VPN settings page disappeared
« Reply #3 on: August 24, 2018, 09:57:15 AM »
1. Thank you very much. But what does "Standalone" mean in this case?
2. Do the other modules (Internet Security and Cleanup) work in parallel?
3. Just want to make sure because I have a pop-up: "This download can harm your computer".
1. From the changelog: SecureLine VPN component won't be part of AV. User will be offered to install standalone VPN client independent from AV (staged release not for all users now)
2. Sure.
3. Who says so..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ucs

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Re: Secureline VPN settings page disappeared
« Reply #4 on: August 24, 2018, 10:03:10 AM »
Item 3: Screenshot in attachment

Offline Asyn

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Re: Secureline VPN settings page disappeared
« Reply #5 on: August 24, 2018, 10:04:06 AM »
Item 3: Screenshot in attachment
You can safely ignore it.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ucs

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Re: Secureline VPN settings page disappeared
« Reply #6 on: August 24, 2018, 10:32:05 AM »
Sorry to bother you again but whilst I succeeded to download the standalone Secureline screen, the only way to reach this screen is every time to download it, which is not user-friendly as you can imagine. Is there any way other way? The Internet Security screen still does not show any Secureline parameters. See attachment.

Offline Asyn

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Re: Secureline VPN settings page disappeared
« Reply #7 on: August 24, 2018, 10:34:26 AM »
Just right click the ASL tray icon.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Secureline VPN settings page disappeared
« Reply #8 on: August 25, 2018, 12:52:50 AM »
Just right click the ASL tray icon.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline ucs

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Re: Secureline VPN settings page disappeared
« Reply #9 on: August 28, 2018, 06:09:44 PM »
Thanks for your help.

Offline bob3160

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Re: Secureline VPN settings page disappeared
« Reply #10 on: August 28, 2018, 11:06:51 PM »
Thanks for your help.
You're welcome. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet