Author Topic: latest update causes avast to become unresponsive  (Read 27075 times)

0 Members and 1 Guest are viewing this topic.

Offline d00zah

  • Jr. Member
  • **
  • Posts: 21
Re: latest update causes avast to become unresponsive
« Reply #30 on: September 01, 2018, 05:46:44 PM »
d00zah, just a thank you for the workaround you posted yesterday in another thread to solve this issue.
I had an important task to deliver and you saved my bacon.  ;)
Cheers!
Glad to help. Thanks for choosing Avast (& MWB).

technical agnostic  ;)

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: latest update causes avast to become unresponsive
« Reply #31 on: September 01, 2018, 07:04:54 PM »
Out of interest, did anyone test/try the workaround from the dev..!?

Quote from: Dev-Info
If I disable Real Site, enable MB WebProterction and then enable Real Site again, everything works well.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline d00zah

  • Jr. Member
  • **
  • Posts: 21
Re: latest update causes avast to become unresponsive
« Reply #32 on: September 01, 2018, 07:16:48 PM »
Out of interest, did anyone test/try the workaround from the dev..!?

Quote from: Dev-Info
If I disable Real Site, enable MB WebProterction and then enable Real Site again, everything works well.
As soon as it was suggested. In my case, no MWB component failed to start, tho. Just a slow creep to non-responsive PC. After satisfying myself that disabling 'Real Site' worked, I toggled it back on to see if it would now work... same result.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: latest update causes avast to become unresponsive
« Reply #33 on: September 01, 2018, 07:21:28 PM »
Out of interest, did anyone test/try the workaround from the dev..!?

Quote from: Dev-Info
If I disable Real Site, enable MB WebProterction and then enable Real Site again, everything works well.
As soon as it was suggested. In my case, no MWB component failed to start, tho. Just a slow creep to non-responsive PC. After satisfying myself that disabling 'Real Site' worked, I toggled it back on to see if it would now work... same result.
OK, thanks.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: latest update causes avast to become unresponsive
« Reply #34 on: September 01, 2018, 10:02:41 PM »
Good Afternoon,

I'm fortunate to have found this thread.  I was about to spend $40 for  my husband to buy diagnostics software as I'd exhausted  my windows knowledge on why his machine was so slow.  I find this afternoon now my pc was auto updated to the latest program not by my choosing and my pc slow as molasses.  While I found the setting to let it be at my discretion in the future, I'm not happy that was done to begin with.

I don't intend to uninstall MB as no one program will find everything, no matter how good it is. My one question though is what are the implications of turning off the real site option while we wait for a fix?  Thank you in advance for your time.

Offline d00zah

  • Jr. Member
  • **
  • Posts: 21
Re: latest update causes avast to become unresponsive
« Reply #35 on: September 01, 2018, 10:19:26 PM »
Minimal risk, I imagine, since it will be temporary. MWB is slow-rolling a new component pkg. 'which MAY address' the issue. I am currently testing & will report back when I'm certain, one way or t'other.

Offline d00zah

  • Jr. Member
  • **
  • Posts: 21
Re: latest update causes avast to become unresponsive
« Reply #36 on: September 01, 2018, 10:29:56 PM »
No joy. Even as I typed that response, the explorer process was wedged. Back to waiting.

REDACTED

  • Guest
Re: latest update causes avast to become unresponsive
« Reply #37 on: September 01, 2018, 11:48:29 PM »
Doozah,

Thank you very much for the quick reply :D.   It took some time for me to be able to turn off the real site option, even going into safe mode with networking.   I found this thread over on the MB site that stated there was an update that fixes their issue.  I turned off real site on Avast, rebooted, then was able to update MB to latest version 1.0.441, rebooted and turned  real site on Avast back on.  I'm able to access my pc and the internet but will monitor today as I see a bit of hesitation but just an annoyance and not crippling.

For those on MB, recommend you try what I did and see if that helps any.  I'll monitor my pc for the remainder of the day and report back if I'm really fixed-thank you again all ;D

https://forums.malwarebytes.com/topic/235523-possible-conflict-between-malwarebytes-and-avast/?page=2

Figures not 10 mins after I post this, my PC was back to wanting to be a boat anchor.  Back to turning real site off and giving MB a piece of my mind.   Thanks
« Last Edit: September 02, 2018, 12:08:55 AM by MaraJade »

Offline Dreamy

  • Jr. Member
  • **
  • Posts: 35
Re: latest update causes avast to become unresponsive
« Reply #38 on: September 02, 2018, 10:11:01 AM »
And here i was doing a complete image restore and wandering why the moment Avast updated it was all over red rover. I have just turned off the real site feature hoping that yields some positive results.

Am not very happy though, over the past few days i have uninstalled numerous programs hoping for postive results.

PS: This new Do not Disturb mode while in game is maddening, i have tried disabling it for each game and i find it re enabled after i play a particular game, i also get kicked from games or they lock up since this last update.  Is there anyay of permanently disabling this feature ?
I7-6700K, 32GB RAM, Win 7 64Bit Pro, Avast Premier Paid, MalwareBytes (Premium) Paid, HitManPro 64bit Paid.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: latest update causes avast to become unresponsive
« Reply #39 on: September 02, 2018, 10:16:53 AM »
PS: This new Do not Disturb mode while in game is maddening, i have tried disabling it for each game and i find it re enabled after i play a particular game, i also get kicked from games or they lock up since this last update.  Is there anyay of permanently disabling this feature ?
-> https://support.avast.com/article/96/ (Add/Remove components)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Dreamy

  • Jr. Member
  • **
  • Posts: 35
Re: latest update causes avast to become unresponsive
« Reply #40 on: September 02, 2018, 10:33:08 AM »
As per usual Asyn Thank you. Restarting now.

Thanks again.
I7-6700K, 32GB RAM, Win 7 64Bit Pro, Avast Premier Paid, MalwareBytes (Premium) Paid, HitManPro 64bit Paid.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: latest update causes avast to become unresponsive
« Reply #41 on: September 02, 2018, 10:56:59 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline d00zah

  • Jr. Member
  • **
  • Posts: 21
Re: latest update causes avast to become unresponsive
« Reply #42 on: September 03, 2018, 09:12:11 PM »
FYI Update from the referenced MBAM thread:

"We have been working closely with Avast on this problem. They have discovered an issue with their driver implementation and are working on getting a fix released. They were not able to provide specific timing for this update yet."

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48524
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: latest update causes avast to become unresponsive
« Reply #43 on: September 03, 2018, 10:03:12 PM »
FYI Update from the referenced MBAM thread:

"We have been working closely with Avast on this problem. They have discovered an issue with their driver implementation and are working on getting a fix released. They were not able to provide specific timing for this update yet."
I've already reported this to Avast and asked for some clarification and a time frame.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline MartinZ

  • Advanced Poster
  • **
  • Posts: 1057
  • Product Manager
Re: latest update causes avast to become unresponsive
« Reply #44 on: September 04, 2018, 12:30:25 PM »
We plan to release fix this week