Author Topic: About file shield (or not?)  (Read 631 times)

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Offline Harry S.

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About file shield (or not?)
« on: September 03, 2018, 06:21:32 AM »
A few days ago, when I attached a USB to my desktop (not connected to the internet) , avast interface almost immediately appeared, warning two threats (Virus/ Trojan…I forgot) were found and asking which action I would like to take. I chose ‘delete’ and then pulled out my USB. For safety, I run boot-time scan, full virus scan for my desktop and no virus was found. I also inserted that USB into my computer again and run targeted scan, no threats were shown.

A few hours later, I thought I should know more about those threats. Without jotting down the names of those threats and capturing the warning screen, I opened the report folder. I do believe at that time the file shield was working as it included settings called ‘scan when attaching’, however no such threats were recorded in the report (besides ‘OK ‘ items, I choose all boxes in the ‘reported items’). I also checked all other reports such as behavior shield, web shield, no such threats were found too.

My enquires are:

1. I understand since there is no screen capture or detailed descriptions of those threats, it is very difficult to determine whether it is a false alarm, however, I would like to know if threats are found upon attaching USB to desktop, will those threats be automatically recorded in its corresponding report? Should it be file shield? Just forget to mention, I also check ‘Notifications’ (on top of avast interface) and no records of those threats was found too.

2. Can full virus scan run in safe mode of Window 10? I tried several times and avast failed to load.

Thank you for reading and please feel free to share your experience and opinions. Have a nice day.



Remarks:
My avast version is free version, 18.6.2349 (build 18.6.3983.0).  I am using  window 10, ver 1803,OS 17134.228, 64-bit
« Last Edit: September 03, 2018, 10:36:37 AM by Harry S. »

Offline Asyn

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Re: About file field (or not?)
« Reply #1 on: September 03, 2018, 06:30:15 AM »
2. Can full virus scan run in safe mode of Window 10? I tried several times and avast failed to load.
No, but you can run a Boot-time Scan.
-> https://support.avast.com/article/132/
Windows 8.1 [x64] - Avast PremSec 19.7.2388.BC - CC 5.61 - EEK - Firefox ESR 60.8 [NS/AOS/uBO] - TB 60.8 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: About file shield (or not?)
« Reply #2 on: September 03, 2018, 10:18:01 AM »
Quote
2. Can full virus scan run in safe mode of Window 10? I tried several times and avast failed to load.
Any special reason why you want to scan in safemode (boot scan) ?

Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline Harry S.

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Re: About file shield (or not?)
« Reply #3 on: September 15, 2018, 08:20:19 AM »
Thanks all for your reply.

Actually I have no special reason to run boot scan in safe mode. Just know that usually if users run full system scan in safe mode, more files can be scanned.

Offline Asyn

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Re: About file shield (or not?)
« Reply #4 on: September 15, 2018, 08:22:19 AM »
You're welcome.
Windows 8.1 [x64] - Avast PremSec 19.7.2388.BC - CC 5.61 - EEK - Firefox ESR 60.8 [NS/AOS/uBO] - TB 60.8 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0