Author Topic: purchased ultimate only got premium  (Read 2186 times)

0 Members and 1 Guest are viewing this topic.

Offline brian.k4120

  • Newbie
  • *
  • Posts: 10
purchased ultimate only got premium
« on: September 30, 2018, 03:59:13 AM »
im missing driver updater, vpn, and cleanup probably others as well

what do i do? i didnt get what i paid for,

i have installed by file and tried by code,

again i paid 130 bucks and didnt get everything

help me please

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline brian.k4120

  • Newbie
  • *
  • Posts: 10
Re: purchased ultimate only got premium
« Reply #2 on: September 30, 2018, 04:44:59 PM »
yea i did that im still missing features... like the ones listed here http://prntscr.com/l0h3cv

where my driver updater? it asks for code but the code i was given doesnt work.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: purchased ultimate only got premium
« Reply #3 on: September 30, 2018, 04:47:37 PM »
where my driver updater?
It's not included in Avast Ultimate.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BWhit

  • Avast team
  • Sr. Member
  • *
  • Posts: 273
Re: purchased ultimate only got premium
« Reply #4 on: October 05, 2018, 12:44:41 PM »
Avast Ultimate includes licenses for Premier (Antivirus program), SecureLine (VPN program), Cleanup Premium (Tuneup/Cleanup program), and Passwords Premium (Password Manager), as listed on the website: https://www.avast.com/ultimate As Asyn says, Driver Updater is not included.

All of the features except for Cleanup can be accessed directly through the Premier application. To install missing features, please click "Menu" in the top right corner > click "Settings" > click "Components" on the left hand side > click the "Install Component" link next to any/all features that you want to install. You will likely be asked to reboot once additional components are installed.

To access the features on the Premier application, click through the "Protection", "Privacy" and "Performance" tabs on the left hand side, and then click the feature tile that you want to open. If a feature doesn't appear, you may need to add it through the settings menu.

To install Cleanup, please see the installation guide https://support.avast.com/article/138/, which includes the download link.

You can also install SecureLine VPN as a standalone program if you wish. The install guide can be found here: https://support.avast.com/article/80/

FYI, your activation key is the same for any/all of these programs and features.