Author Topic: URGENT!!!!! all Internet traffic denied after last Avast Premier update  (Read 1595 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
URGENT!!!!!
Since I've installed release
Virus library 180903-0
Number def. 4.605.639
SO Win7 Home Premium SP1
all my Internet traffic are denied!
I can't receive/send e-mail and use browser!
I've already uninstalled Avast Premiere via cleanup tool and reinstalled but this doesn't resolve anything.
Only way to use Internet and email is disable Avast but it's very dangerous!
Also I've tried to stop Avast firewall but the problem persist.
There is a way to roolback the prevoius release?!?

About support it's a shame there is no way to get a direct ticket support for payed release of Avast Premier 3 license!

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76118
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: URGENT!!!!! all Internet traffic denied after last Avast Premier update
« Reply #1 on: September 03, 2018, 10:30:49 AM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

About support it's a shame there is no way to get a direct ticket support for payed release of Avast Premier 3 license!
Avast Support: https://support.avast.com/contact
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: URGENT!!!!! all Internet traffic denied after last Avast Premier update
« Reply #2 on: September 03, 2018, 10:38:33 AM »
There is no other security software installed.
I've used only Avast product in the past, no other AV.
This pc is configured at same manner since 2016 (except update)

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76118
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: URGENT!!!!! all Internet traffic denied after last Avast Premier update
« Reply #3 on: September 03, 2018, 10:41:09 AM »
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
[RESOLVED] Re: URGENT!!!!! all Internet traffic denied after last Avast Premier
« Reply #4 on: September 03, 2018, 11:33:26 AM »
Now it seems to be work correctly.
Tnks
ciao
Max

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76118
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: URGENT!!!!! all Internet traffic denied after last Avast Premier update
« Reply #5 on: September 03, 2018, 11:38:28 AM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0