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Thunderbird blocked
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Topic: Thunderbird blocked (Read 1792 times)
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REDACTED
Guest
Thunderbird blocked
«
on:
September 04, 2018, 03:43:52 PM »
Latest version of Avast appears to block access to email servers in Thunderbird.
If I turn off mail shield I can access my emails through Thunderbird but with it on I get "connection was refused".
Avast free v 18.6.2349 (build 18.6.3983.0)
Def 180904-2
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sj.vegetto
Jr. Member
Posts: 62
Re: Thunderbird blocked
«
Reply #1 on:
September 04, 2018, 09:36:59 PM »
strange I have thunderbird and my emails are all working, there all imap emails though Gmail,aim,Outlook
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Thunderbird blocked
«
Reply #2 on:
September 05, 2018, 05:59:01 AM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
Filip Braun
Avast team
Jr. Member
Posts: 97
Re: Thunderbird blocked
«
Reply #3 on:
September 06, 2018, 12:18:02 PM »
Hello 64polara,
Thank you for posting the issue.
Could you please help us to narrow the problem down?
When the issue appears, could you please generate a support package and post the file ID here? Guide:
https://support.avast.com/en-ww/article/Submit-support-file
(This works best when you turn ON debug logging first in Settings > General > Maintenance, reproduce the issue and then generate the support package.)
Thank you,
Filip
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REDACTED
Guest
Re: Thunderbird blocked
«
Reply #4 on:
September 06, 2018, 02:59:08 PM »
Problem solved.
It was not Avast causing the problem but my firewall.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Thunderbird blocked
«
Reply #5 on:
September 06, 2018, 03:22:50 PM »
OK, thanks for the feedback.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Thunderbird blocked