Author Topic: Out of box Macbook w High Sierra - Avast Installer fails  (Read 1933 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Out of box Macbook w High Sierra - Avast Installer fails
« on: September 06, 2018, 03:12:55 PM »
Just downloaded an updated Avast for Business installer from our business.avast.com portal AND tried the consumer version newly downloaded from avast website.  Both installers failed to install with High Sierra (10.13.).  "Installer encountered an error."

Please advise...


REDACTED

  • Guest
Re: Out of box Macbook w High Sierra - Avast Installer fails
« Reply #1 on: September 06, 2018, 03:39:27 PM »
We applied all the updates all the way up to 10.13.6 - still no good.

Offline lukas.hasik

  • Avast team
  • Advanced Poster
  • *
  • Posts: 929
  • Product manager of Avast Security for Windows
Re: Out of box Macbook w High Sierra - Avast Installer fails
« Reply #2 on: September 08, 2018, 10:23:07 AM »
it's a generic error therefore it's hard to advise. There should be more logs with more details in /tmp directory. They start with avast- .
Quality is also a feature.