Author Topic: Avast SafeZone browser reported out of date (but Avast is up to date)  (Read 3667 times)

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Offline Stephen W

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When I use Avast SafeZone (in Bank Mode) to access the financial site www.hl.co.uk (Hargreaves Lansdown) I see a message reporting: "It looks like the browser you're using isn't supported any longer. To make the website look and work as it should please update your browser to a newer version. Older browsers can also be less secure so it's important you keep yours up to date."

I raised this with HL and here's their reply:

Having raised the matter with our IT Team I can confirm that it appears that Avast SafeZone is based on an out of date version of another
browser (likely Google Chrome), which is why you are seeing this message.
We do not currently actively support this browser so your experience may vary from what we have optimised the website for, nor can we
comment on the security of the browser. Your experience on our website may be absolutely fine, however we cannot guarantee this or fix
any issues specifically caused by using this browser. Our support is based on the most popular browsers our clients use and security (e.g.
age of browser). As a guide we actively support the latest versions of Internet Explorer (and Edge), Google Chrome, Firefox and Safari.

So I ask myself, is SafeZone actually the most secure way to access financial websites?


Offline Asyn

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Re: Avast SafeZone browser reported out of date (but Avast is up to date)
« Reply #1 on: September 15, 2018, 04:35:35 PM »
Hi, Avast SafeZone browser is not supported anymore (EOS/EOL).
You need to update to ASB: https://www.avast.com/secure-browser
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Offline mchain

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Re: Avast SafeZone browser reported out of date (but Avast is up to date)
« Reply #2 on: September 15, 2018, 06:17:57 PM »
Some users have reported they have lost their bookmarks when moving to ASB.  Ensure you have your bookmarks backed up.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline bob3160

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Re: Avast SafeZone browser reported out of date (but Avast is up to date)
« Reply #3 on: September 16, 2018, 04:09:19 PM »
Some users have reported they have lost their bookmarks when moving to ASB.  Ensure you have your bookmarks backed up.
Suggest you save them in HTML format since that's how you can import them into the Secure Browser.
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