cant connect using vpn have a 3 year license

[REDACTED]

hi

just purchased a 3 year license but when i try and connect it says i( your plan only allows 1 connection but have only got installed on 1 pc ) any help or ideas

[Raeken]

Hello!

Go to: https://my.avast.com/#licenses
There, you can see if your license shows the available devices to activate it.

But, i suggest you to contact support: https://support.avast.com/contact/

Do not open more than one support ticket. And they can take between 3 to 5 days to answer it.

[REDACTED]

hi

i just says my license file has been refused , i have just purchased a 3 year license

[bob3160]

hi

i just says my license file has been refused , i have just purchased a 3 year license

Where did you purchase the License Directly from Avast or a reseller
Contact Support https://support.avast.com/contact

[REDACTED]

I have been using Avast vpn until i stopped my automatic renewal and it is now requesting for me to enter license and when i entered it, it says, sorry, this activation code is for an unsupported product

[bob3160]

I have been using Avast vpn until i stopped my automatic renewal and it is now requesting for me to enter license and when i entered it, it says, sorry, this activation code is for an unsupported product

Contact Support https://support.avast.com/contact

[REDACTED]

I've bought one and no problem for me