Author Topic: Avast Blocking a file i dont want blocked -Solved-  (Read 1500 times)

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Avast Blocking a file i dont want blocked -Solved-
« on: September 20, 2018, 02:23:51 AM »
Hi,

I am using windows 10 and the free version of avast with the 60 days free upgrade

My question is if i have a file that i know the AV will catch as viral but isnt ( a .dll injection type deal that ive used safely for a long time ) how do i tell it to ignore usually with other av ive used i just select an option when i restore the file to ignore it but i only see restore , restore as , and delete so i googled how to ignore a folder and i added it in menu -> settings -> Components -> File shield but it still get detected when i try to run it so i was hopeing someone who has used avast longer then my 3days could tel me how to make avast ignore a particular file or folder for all detection purposes ?
« Last Edit: September 20, 2018, 07:00:00 AM by Robert1043 »

Offline mchain

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Re: Avast Blocking a file i dont want blocked
« Reply #1 on: September 20, 2018, 04:30:59 AM »
If you like you can submit your file to https://www.virustotal.com/#/home/upload 

We, of course, have no idea of what file you are talking about.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

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Re: Avast Blocking a file i dont want blocked
« Reply #2 on: September 20, 2018, 04:41:06 AM »
I am not concerned about the file i know why it is triggering AV it will always Trigger any AV system as it is a program/file designed to inject info into another file and this will always get a positive my question is almost all av have a way to tell it to ignore a file or folder and thats what i am looking for

Offline Asyn

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Re: Avast Blocking a file i dont want blocked
« Reply #3 on: September 20, 2018, 06:31:37 AM »
-> https://support.avast.com/article/168/ (Excluding files/websites)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Blocking a file i dont want blocked
« Reply #4 on: September 20, 2018, 06:59:22 AM »
Thank you  i had just come to say i had found what i was looking for which was this haha thank you for your help :D

Offline Asyn

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Re: Avast Blocking a file i dont want blocked -Solved-
« Reply #5 on: September 20, 2018, 07:41:01 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0