i'm very happy you succeed but anybody can tell why a defragmentation and scan disk could correct such this error?
Og,
It was not only the diskscan and defrag that jCojo needed, but renaming the files as well. The files notifyalert and mg are used by Dell for some of it's advanced internal features that are not used for regular operation. Renaming the files prevented the attempted execution which had failed for some reason in Cojo's computer.
I recommend running a Diskscan to check a hard drive for errors which the Diskscan function can repair in most cases, especially in the boot sector which can cause a variety of troubles. A Defrag normally should be run every month or if you add/remove/change or delete a lot of files or programs regularly. It helps put things in the best position for system access and improves speed. Believe it or not, a computer can "loose" where things are......thus a defrag.
Hope this answers your question
and the MR. Techie is not necessary. Techie is fine.
Glad to have you on the forum.
techie