Cannot Access Internet

[REDACTED]

cannot access internet through Wifi or ethernet.  It just started happening.  I discovered after some trial and error that it was caused by the Avast Firewall. Once I disabled the Firewall I was able to connect to the internet.    How do we fix this?

Version: 18.6.2349 (build 18.6.3983.37)
Virus Definition:180926-6
 

[Asyn]

Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

[REDACTED]

same issue. 

[Pondus]

is your firewall network profile in puplic or private mode ... what happens if you change?

[REDACTED]

It was set to public. I changed to Private but same results.  I may just have to give up on Avast unfortunately.

[Pondus]

one more thing to try if you want?

See instructions here  >>>  https://forum.avast.com/index.php?topic=194892.0

scroll down to second picture Farbar Recovery Scan Tool
Follow instructions, it will produce two diagnostic logs. attach the two logs here in this topic

How to attach is also in that guide

[bob3160]

It was set to public. I changed to Private but same results.  I may just have to give up on Avast unfortunately.

Did you ever restart your computer after you made the changes