Author Topic: avast disappear  (Read 3259 times)

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avast disappear
« on: October 20, 2018, 08:46:44 PM »
while i was on the web avast stop working. i try to fix reinstall but it dosent work. what can i do?

Offline Asyn

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Re: avast disappear
« Reply #1 on: October 20, 2018, 08:56:52 PM »
Nothing to work with, provide details...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: avast disappear
« Reply #2 on: October 20, 2018, 09:07:19 PM »
yesterday i installed avast for atrail. today i surfed on avs4you web site, suddenly a black screen for a second. avast icon disappeared. i ternd on the comp.. on safe mode and trided to fix it without any success.

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Re: avast disappear
« Reply #3 on: October 20, 2018, 09:11:28 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: avast disappear
« Reply #4 on: October 20, 2018, 09:20:40 PM »
- Which Avast..? Premier
- Which version..? - last
- OS..? -  32 Bit/ win 7 SP 1
- Other security related software installed..? -  iobit asc, win defender
- Which AV(s) did you use before Avast.. - avira

Offline Asyn

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Re: avast disappear
« Reply #5 on: October 20, 2018, 09:25:37 PM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://support.avast.com/article/11/

Second, get rid of Iobit stuff and disable WD.

Then:
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: avast disappear
« Reply #6 on: October 21, 2018, 09:53:30 PM »
hi, thank's alot. I've done all the guidelines and now everything is working properly.  :) :)

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Re: avast disappear
« Reply #7 on: October 22, 2018, 07:18:36 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0