Author Topic: Cannot upgrade via paypal  (Read 2720 times)

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Offline kluader

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Cannot upgrade via paypal
« on: October 20, 2018, 10:09:30 PM »
Hello. I try to upgrade via paypal but I get this error:

It says the browser is not up to date. The fact is that the browser is the avast program.

Online DavidR

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Re: Cannot upgrade via paypal
« Reply #1 on: October 20, 2018, 10:33:48 PM »
The Avast Antivirus Program isn't a browser, though Avast has a stand alone browser Avast Secure Browser.  Is this what you mean ?

If so then it would be best to:
First ensure that you have the latest version of the Avast Secure Browser.
If you have the latest version, then it would probably be best to post in the forum dedicated to the Avast Secure Browser https://forum.avast.com/index.php?board=78.0
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline kluader

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Re: Cannot upgrade via paypal
« Reply #2 on: October 20, 2018, 10:52:06 PM »
The Avast Antivirus Program isn't a browser, though Avast has a stand alone browser Avast Secure Browser.  Is this what you mean ?

If so then it would be best to:
First ensure that you have the latest version of the Avast Secure Browser.
If you have the latest version, then it would probably be best to post in the forum dedicated to the Avast Secure Browser https://forum.avast.com/index.php?board=78.0

hi. how do i check if i have the latest version of secure browser?

Online DavidR

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Re: Cannot upgrade via paypal
« Reply #3 on: October 20, 2018, 11:35:01 PM »
Well as I don't use the Avast Secure Browser I can't say for certain, however if I want to check what version of Firefox is installed, I just look at the Help - About Firefox.

If you run the Avast Secure Browser and check its settings and see if there is the same option.

If you look in the link I gave you that will tell you what is the latest version is and the question you are asking may well have been discussed.
« Last Edit: October 20, 2018, 11:37:46 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline schmidthouse

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Re: Cannot upgrade via paypal
« Reply #4 on: October 20, 2018, 11:39:39 PM »
I've attached a Screenshot for OP  :)

Online DavidR

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Re: Cannot upgrade via paypal
« Reply #5 on: October 21, 2018, 01:27:26 AM »
Thanks for that, hopefully it will help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline bob3160

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Re: Cannot upgrade via paypal
« Reply #6 on: October 21, 2018, 07:44:19 PM »


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Offline kluader

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Re: Cannot upgrade via paypal
« Reply #7 on: October 24, 2018, 04:54:16 PM »
i dont have that option at my browser. is there any other way to upgrade to avast internet security at 23,99? Thats the offer since i had avast pro antivirus.
« Last Edit: October 24, 2018, 04:56:20 PM by kluader »

Offline kluader

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Re: Cannot upgrade via paypal
« Reply #8 on: October 24, 2018, 05:08:00 PM »
Edit

I used my credit card, it worked