Author Topic: Ashserv error  (Read 15497 times)

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Offline fredra

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Re:Ashserv error
« Reply #15 on: January 12, 2004, 10:36:54 PM »
Hi Vik
Thanks for the advice.
I did not find any file with that folder starting with "unp", however, I found a text file "aswMaiSv" with the following:
(Note I have removed the name of the ISP)
01/12/04 16:23:18:   Started
01/12/04 16:23:22:   Build 4.1.319
01/12/04 16:23:22:   Using WinSock 2.0
01/12/04 16:23:22:   WSAAccept not loaded
01/12/04 16:23:23:   UseDefaultSmtp settings changed 0(0x00000000)
01/12/04 16:23:23:   POP Start settings changed: 1(0x00000001)
01/12/04 16:23:23:   POP Default server settings changed: pop.<ISP NAME> 110
01/12/04 16:23:23:   POP Listen settings changed: 127.0.0.1 110
01/12/04 16:23:24:   SMTP Start settings changed: 1(0x00000001)
01/12/04 16:23:24:   SMTP Default server settings changed: smtp.<ISP NAME> 25
01/12/04 16:23:24:   SMTP Listen settings changed: 127.0.0.1 25
01/12/04 16:23:24:   IMAP Start settings changed: 1(0x00000001)
01/12/04 16:23:24:   IMAP Listen settings changed: 127.0.0.1 143

Strange....why do I have "IMAP" when I use "POP" and "SMTP" from my ISP?

Your feedback would be appreciated.
Thanks
Cheers

Offline igor

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Re:Ashserv error
« Reply #16 on: January 13, 2004, 09:33:30 AM »
It only means that the Internet Mail provider is listening on the IMAP port as well (in case you use it). I think it can be disabled somewhere in the ini file, but it's certainly not the problem here.
This is the log of the Internet Mail provider - which won't help us much here. If there were any of the unp* files, it would tell us more (it would be a file describing avast! problem/crash).

Did you find any relation of the problem to the particular avast! settings? Is there anything (that might be connected to the problem) in the avast! log (using the Log Viewer), or in the Windows Event Viewer?

Offline notdarkyet

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Re:Ashserv error
« Reply #17 on: January 14, 2004, 08:13:16 AM »
I think I may also have this problem, I've occasionally been getting errors at shutdown which mention something unable to write to memory but I'm so busy I hadn't got around to asking on the forum about it. I don't know how to use the event viewer but I did look for files beginning with UNP and I found one named unp25558. I hope this helps.

I'll look into the suggestions to test my ram and repair Avast.

Offline igor

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Re:Ashserv error
« Reply #18 on: January 14, 2004, 09:52:10 AM »
Is the date of the unp25558 file right? I mean, is it recent and could it be one of the "shutdowns"? (Just asking if the file isn't a year old, for example).

Offline fredra

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Re:Ashserv error
« Reply #19 on: January 14, 2004, 08:33:49 PM »
I still can't find anything in Event Viewer or the AVAST log files. There is no "UNP" files to be found on the drive...I am lost.
I did a memtest which showed no errors with the memory.
This error is so intermittent, sometimes I don't see it at all, and other times it appears.
When I do a test of the 'email" avast does pop up and inform me that the mail is infected and it also did the automatic update for the latest updates, so it IS working.
This is rather strange.
Cheers

Offline Lisandro

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Re:Ashserv error
« Reply #20 on: January 15, 2004, 01:11:54 AM »
I still can't find anything in Event Viewer or the AVAST log files. There is no "UNP" files to be found on the drive...I am lost.
I did a memtest which showed no errors with the memory.
This error is so intermittent, sometimes I don't see it at all, and other times it appears.
When I do a test of the 'email" avast does pop up and inform me that the mail is infected and it also did the automatic update for the latest updates, so it IS working.
This is rather strange.
Cheers

Fredra, don't worry... sometimes (I mean, always) Windows is not a deterministic system!  :-\
We will be here if you need help and the problem appears again. Luck.  8)
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Offline notdarkyet

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Re:Ashserv error
« Reply #21 on: January 15, 2004, 02:22:48 AM »
Is the date of the unp25558 file right? I mean, is it recent and could it be one of the "shutdowns"? (Just asking if the file isn't a year old, for example).

The date the file was last modified was 1st Nov 03, maybe my fault because sometimes I can put these things off. :-\ I haven't had the error message come up in a while and when it did it only flashes up briefly like fredra's example.

If someone could advise me on using event viewer/another solution that would be great, anything I can do to figure out what it is...

Offline notdarkyet

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Re:Ashserv error
« Reply #22 on: January 15, 2004, 04:42:58 PM »
I received what looks like the same error again when shutting down yesterday (15/01/04) same stuff about not able to write to memory...

I looked in my avast folder and another file called unp29343 has appeared, can anyone shed some light on this?

Offline Vlk

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Re:Ashserv error
« Reply #23 on: January 15, 2004, 05:04:48 PM »
Send me the unp29343 file, please. It contains the crash dump.
If at first you don't succeed, then skydiving's not for you.

Offline fredra

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Re:Ashserv error
« Reply #24 on: January 15, 2004, 05:16:52 PM »
Ahhhhh...thanks notdarkyet...this maybe the light at the end of the tunnel.
That 'unp' file may give us clues to the problem and Vik maybe able to provide some solutions.
I wish mine would generate a 'unp' file....lol
Cheers

Offline notdarkyet

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Re:Ashserv error
« Reply #25 on: January 16, 2004, 09:37:10 AM »
I sent the file to Igor at glucksmann @ asw.cz.

Would the file contain any personally identifiable data of mine or just avast data?

Offline igor

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Re:Ashserv error
« Reply #26 on: January 16, 2004, 11:20:14 AM »
Would the file contain any personally identifiable data of mine or just avast data?

It's a list of avast! loaded modules plus small pieces of memory in the region where the crash occurred (in this case, in XP kernel). So, nothing personal. The only "personal" things might be your OS version, CPU type and memory and the computer name. You can check yourself, it's a text file.

Offline Lisandro

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Re:Ashserv error
« Reply #27 on: January 16, 2004, 12:10:17 PM »
Would the file contain any personally identifiable data of mine or just avast data?

No, the file is safe to send to Alwil company  ;D
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Offline notdarkyet

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Re:Ashserv error
« Reply #28 on: January 16, 2004, 12:28:01 PM »
My system couldn't open the file because it didn't know what prog it was created in, :( anyone know how I can view it?

Thanks.

Offline Vlk

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Re:Ashserv error
« Reply #29 on: January 16, 2004, 01:29:16 PM »
Notepad
If at first you don't succeed, then skydiving's not for you.