Author Topic: [SOLVED] Report of bug with avast free antivirus  (Read 1791 times)

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Offline Simon B

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[SOLVED] Report of bug with avast free antivirus
« on: October 30, 2018, 06:38:26 PM »
Hello,

i contact you because i have a problem with avast free antivirus.
I can't start scan antivirus because he is written on buttons "Scan.scantype.undefinied" (see the image).

The version of avast is 18.7.2354

Can you help me please ?

Regard,

PS : I'm french but i speak english. can i speak french on this forum or it's an english forum ?
« Last Edit: October 30, 2018, 07:40:08 PM by Simon B »

Offline Pondus

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Re: Report of bug with avast free antivirus
« Reply #1 on: October 30, 2018, 06:45:27 PM »
Quote
or it's an english forum
Yes .... but there is a Francais section here  >>  https://forum.avast.com/index.php?board=21.0


Repairing Avast Antivirus  >>  https://support.avast.com/en-us/article/Repair-Antivirus

RĂ©paration d'Avast Antivirus  >>  https://support.avast.com/fr-fr/article/Repair-Antivirus/

Comment pouvons-nous vous aider ?  >>  https://support.avast.com/fr-fr






Offline Simon B

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Re: Report of bug with avast free antivirus
« Reply #2 on: October 30, 2018, 06:49:11 PM »
Ok, thank you !

Offline Simon B

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Re: Report of bug with avast free antivirus
« Reply #3 on: October 30, 2018, 06:55:51 PM »
Quote
or it's an english forum
Yes .... but there is a Francais section here  >>  https://forum.avast.com/index.php?board=21.0


Repairing Avast Antivirus  >>  https://support.avast.com/en-us/article/Repair-Antivirus

RĂ©paration d'Avast Antivirus  >>  https://support.avast.com/fr-fr/article/Repair-Antivirus/

Comment pouvons-nous vous aider ?  >>  https://support.avast.com/fr-fr


I have repair avast antivirus, but the problem is already here...

Can you help me please ?

And... how contact avast for report this bug ?

Thank you for advance !
« Last Edit: October 30, 2018, 07:02:12 PM by Simon B »

Offline Pondus

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Re: Report of bug with avast free antivirus
« Reply #4 on: October 30, 2018, 07:11:57 PM »
Quote
And... how contact avast for report this bug ?
Comment pouvons-nous vous aider ?  >>  https://support.avast.com/fr-fr



Offline chris..

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Re: Report of bug with avast free antivirus
« Reply #5 on: October 30, 2018, 07:22:30 PM »
@Pondus
are you sure  support is still possible for "free" users ?

Offline Simon B

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Re: Report of bug with avast free antivirus
« Reply #6 on: October 30, 2018, 07:28:49 PM »
The support is unavailible for avast free antivirus...

Offline Pondus

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Re: Report of bug with avast free antivirus
« Reply #7 on: October 30, 2018, 07:29:35 PM »
@Pondus
are you sure  support is still possible for "free" users ?
Nope, but this forum or the FAQ is the only i know



Offline Simon B

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Re: Report of bug with avast free antivirus
« Reply #8 on: October 30, 2018, 07:36:25 PM »
Ok, but i have already read FAQ and forum and i don't found the answer to my problem...

Offline Simon B

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Re: Report of bug with avast free antivirus
« Reply #9 on: October 30, 2018, 07:39:42 PM »
I have delete and re add avast antivirus free on my computer and the problem is solved !