Author Topic: Clicking Menu/Help/Avast Forums doesn't work  (Read 2134 times)

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Clicking Menu/Help/Avast Forums doesn't work
« on: November 07, 2018, 04:37:59 PM »
If I click on Menu>Help>Avast Forums it used to open to this forum. Now nothing happens? Any suggestions?  Clicking either Help or 24/7 Premium Tech Support both work.

Offline mchain

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #1 on: November 08, 2018, 05:12:36 AM »
See attached below for GUI window.  Is this the process you are talking about?

I'd try a Repair of Avast first:  https://support.avast.com/en-ww/article/204/
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #2 on: November 08, 2018, 04:04:29 PM »
yes,it seems to be working now.  :)

Offline mchain

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #3 on: November 08, 2018, 07:12:15 PM »
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

Offline bob3160

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #4 on: November 09, 2018, 11:09:52 PM »
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Same here. Its a lot faster via bookmark then through the Avast User Interface. :)
I actually have a folder in my Bookmarks Bar


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Offline DavidR

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #5 on: November 10, 2018, 12:07:03 AM »
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Same here. Its a lot faster via bookmark then through the Avast User Interface. :)
I actually have a folder in my Bookmarks Bar
<snip image>

I to prefer to bookmark the Avast Forums and different sections of the forums as folders in the tabs in Firefox.

I also have a number of tabs open all of the time, you only have to have one forum page open in a tab to get a lot more information

I use the Show unread posts since last visit. and Show new replies to your posts (at the top of Avast Forum pages), to get updated/new topics since my last visit.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline alanb

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Re: Clicking Menu/Help/Avast Forums doesn't work
« Reply #6 on: November 10, 2018, 04:05:19 PM »
Quote
I use the Show unread posts since last visit. and Show new replies to your posts (at the top of Avast Forum pages), to get updated/new topics since my last visit.

Ditto.

Also the Avast Help menu option redirects through a tracking and ad server at: ipm-provider.ff.avast.com.