Avast Bussiness installer downloaded from cloud console - Win 7 error

[Maricel4]

Hi!

The error is "Unable to load the policy" and it only occurs in some of our windows 7 workstations.
I assume it's caused by a missing windows update because it worked on one of them.
 Do you have any idea which missing update might cause this error?

[Juanjo]

Hi, we have 3 customers with the same problem, this are the thread I have opened a few moments ago, here you can see some ideas to solve the problem:

https://forum.avast.com/index.php?topic=223176.0

I think better communicate in that thread. One of my customers had the problem in a Windows 2012 R2 Server, the other I'm waiting for this info.

[Maricel4]

It seems to be a missing/outdated root certificate error as the hosts and ports all work fine. It would be nice to know which one.